However, a user has reported a usability issue - when they click the link and it goes to the anchor point, upon pressing the back button in the broswer and returning to the list, the links no longer work!!
Might depend on their browser, but here's a way that should work for all browsers (except all Blink browsers, where it'll work visually but won't bring the keyboard focus down there, due to a very longstanding bug they should have fixed before they forked from Webkit):
<li class="careers_bullets"><a href="#job_title" class="careers">Job Title</a></li>
<h3 [b]id="job_title"[/b]><span class="jobrole">Job Title</span></h3>
<p><strong>Brief Description of the role: </strong> </p>
If you want to spice things up with the :target attribute (might not work in ancient IE), check out http://www.scooterverzekeren.com/content/vragen
The URL behaviour on that page is what you should get on really all browsers (okay, not sure about mobile but, should work).
Of course my answer is assuming that the problem the user has is with the anchor with the name attribute. As the others say, a test site we can visit would help, as well as what browser the user was using, because maybe the problem is something else entirely.