Introduction
I'm back! With my fifteen-year-old son,
I took a few weeks off to cycle across Australia. Cycling almost 3,000
miles (4,500 km) in 30 days means that I've been spending a whole lot of
time standing up since my return!
First up, thanks to Miles for taking the Tribune reins in my
absence--it was great to have his input and perspective, and I'm happy to
say that we'll be sharing the writing of the newsletter from now on.
In this issue, we'll take a look at how a certain celebrity is wasting
her time with Twitter, how and why you can and should control what's said
about you online, and how this current economic crisis that has everyone
on edge can actually benefit you and your money-making plans.
We're also giving away a ticket to the Edge Of The Web
conference in Perth to one lucky reader--read on to find out how!
Finally, check out the Tips section for a tool that has our AdWords
expert positively drooling!
Happy reading!
Brendon Sinclair
tribune@sitepoint.com

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Summary
Editor's Perspective
How Britney Is Blowing a Huge Opportunity
I'm not necessarily a big fan of Britney Spears's music, but I think
she's been--for the most part--brilliantly marketed. So when I heard
Britney had her own Twitter
account I jumped on over to take a look.
I thought, "Finally! A celebrity who understands social media, and
who will use it to build her brand, strengthen her fan base, and help her
make another zillion dollars to spend on alimony!"
But nope--wishful thinking, I'm afraid. Britney doesn't get it at
all. Or her people don't. Britney's Twitter account, an account with
such enormous potential, winds up being just another tacky PR Twitter
attempt to ram her "product" down your throat.
Here's an
example of one of the tweets:
"Want to eat the same ice-cream sandwich Britney did yesterday?
http://www.diddyriese.com"
They've called the account "therealbritney." But real it
ain’t.
And to be effective, the Twitter needs to be real. It needs to be
authentic. It needs to be honest and open and not be the usual
marketing rubbish. I guess it's about respecting people who follow you,
rather than continually trying to sell them stuff.
If you're thinking of harnessing the enormous poential of social media
tools, make sure to use them right--or you'll turn off your customers,
clients, and fans, whatever the case may be, before you know it.

Marketplace Moments
One More Way to Protect Your Sales
One thing Britney is trying to do with her Twitter attempts is control
the information that's out there concerning her--thus, she (or her
management) are providing an outlet whereby they can speak directly and
without a filter to her fans.
It demonstrates how important it is in business to control the message.
On the Web it’s especially important; word about you or your
business spreads like wildfire, and is there for all to see for years to
come in the form of search data.
If you're anything like me, you'll tend to implement strategies only
when something relevant is about to happen–-and selling something on
the SitePoint
Marketplace or entering the contests is such a time.
Take the time to check out what information there is about you on the
Web--I’ll give three tips on where to start below--but also remember
some rules of netiquette: don’t get into abusive online arguments,
don’t attack people online, and mind your language.
That person just about to buy your web business on the Marketplace for
$10,000 just might decide to do a quick Google on you, only to find you
accused of being of being a pig and a fraud, leading them to decide that
they doesn't want to buy from you after all.
People are far more likely to post bad things about you than the good
stuff, unfortunately, so if there is anything out there that can damage
your reputation you need to act to take ownership of your business
name--and act well before it becomes a major problem.
Tips To Finding the Dirt on You
-
Perform a search on yourself and your screen names on a variety of
search engines.
-
Set up a Google
Alert for yourself--this will give you alerts whenever your name
appears online.
-
Take ownership of your name as a domain; protect your online brand by
setting up accounts on social media sites such as Facebook, MySpace,
Twitter, and the like. When you do a search for yourself, you want to be
sure your own information comes up first on the search results--and
second, third, and fourth if possible.

Make More Money in the Economic Crisis
Amazing. I go away and leave the place unattended for a few weeks and
the whole world economy comes crashing down!
What this means for many people are job losses, salary cuts, less
spending, and more expenses.
But it's not all doom and gloom, particularly for web-based businesses
or web developers. All it takes is a realignment of your focus, and your
business can be doing better than ever.
If you sell products online, you often have a significant pricing
advantage that enables you to sell cheaper--and that's what many people
will be looking for. So perhaps it's time to start pushing that.
If you're a web developer, many businesses will be looking to increase
their customer numbers any way they can--and that will include paying more
attention to their online efforts. Why don't you start telling this to
your potential market? Remember, advertising costs will come down, so
developers can advertise more for less.
-
Ramp up your marketing: Most businesses cut costs when the
economy goes bad. Don't do that--now is the time to get noticed, and it
should be easier than ever, with less cost and less competition for
attention.
-
Change the focus of your marketing: People will be looking
for bargains, so offer 2-for-1 deals, free giveaways with purchases, and
anything else that will appeal to the budget-conscious.
-
Be flexible: Be prepared to alter your business model to
maintain cash flow and keep the wolf from the door.

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Follow SitePoint on Twitter; Win A Ticket To Edge Of The Web
SitePoint is sponsoring next month's Edge Of The Web conference in
Perth, Australia and you could win yourself a ticket simply by doing the
following:
-
Sign up for a Twitter account
if you haven't already.
-
Follow the new SitePoint Twitter account (User: sitepointdotcom).
-
Tell us (via Twitter) why you deserve to win a free ticket to Edge
Of The Web. Your tweet should take the form: @sitepointdotcom
I want to attend Edge Of The Web because ...
Even if you can't attend the conference (you'll have to make your own
way to Perth), you might want to start following SitePoint on Twitter--one
lucky follower, selected at random, will also win a copy of the new book
that everyone is talking about, Everything You Know About
CSS Is Wrong!.
You've got until midnight on Thursday, October 30 (Australian WST), and
winners will be announced on Friday, October 31st on the SitePoint Blogs. If you've yet
to explore Twitter, this is a good excuse to check it out!

Tips & Tricks
To continue from Miles's previous Tribune article on keeping
yourself fit, I just have to mention this brilliant site for bike riders
looking to track their rides. It was developed by a previous programmer at
SitePoint, and it's truly the bees knees for bike riders planning their
rides.
Elsewhere, while Google Analytics provides great detail, the Google
Analytics Report Enhancer looks to ramp up those reports to an
incredible level.
Using the Enhancer, you can see which transactions are attributed to
each source, source/medium, keyword, campaign, new or returning visitors,
and more. This one has our AdWords expert drooling all over her
keyboard!
Check it out for some great data.


If you think
you're using all that CSS has to offer, think again!
That's it for another week--thanks for checking in.
Brendon Sinclair
tribune@sitepoint.com
Editor,
SitePoint Tribune
