Matt Cutts: Filing a reinclusion request w/ Google
Google engineer Matt Cutts with some nice detailed instructions on the process for pleading guilty, kissing up with Google, and maybe getting your website restored to the Google index. The old email address is apparently out of business or will be soon, and you need to go through the online form.
Unfortunately, he doesn’t address the collateral damage caused by some of their more aggressive filtering practices, or the possibility that following Google’s webmaster guidelines on redirects can do more harm than good.
Some folks reading this may have heard more than a few discouraging words about Google’s re-inclusion process, but I’ve heard from several folks lately, including a couple of my own students, that the process is working again as long as you follow Google’s rules.