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  1. #1
    SitePoint Wizard
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    Disability Discrimination Act

    "Since October 1999, service providers have had to consider making reasonable adjustments to the way they deliver their services so that disabled people can use them" - can someone define service providers for me?

  2. #2
    gingham dress, army boots... silver trophy redux's Avatar
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    anybody who offers a service...as simple as that. it could be a university, an online retailer, a brick&mortar company which provides information online, a governmental site offering information and advice via the web...
    it's pretty much anybody who is not running a private, personal site, from the way i interpret it...
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  3. #3
    SitePoint Wizard silver trophy TheOriginalH's Avatar
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    This should help ya:

    "This is anyone providing goods or facilities in the United Kingdom to the public, or to a section of the public, whether in the private or in the voluntary sectors. It does not matter if the services are provided free of charge"

    From http://www.penningtons.co.uk/service...bilitydisc.pdf

    You may also be interested in the following:
    "There is an exemption for small employers (15 people or less). There is no exemption for service providers. An employer / leaseholder / freeholder might also be a service provider if members of the public or visitors came to their premises."


    "From 2004, employers / service providers have to overcome physical features which make it impossible or unreasonably difficult for a disabled person to use a service by removing or altering these features."

    from:
    http://www.bestitalian.co.uk/access_building.htm

    Now whether or not it applies to websites will be built on test cases, but by the wording, my money says it will.....
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  4. #4
    gingham dress, army boots... silver trophy redux's Avatar
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    ...particularly if you consider that, in general, making a site accessible is a lot less expensive than making premises accessible for users in a wheelchair or installing induction loops etc...so the "reasonable adjustments" are usually easy to implement.
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  5. #5
    SitePoint Wizard
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    I assumed the law applied only to Government but it seems not. So it's fair then to scaremonger businesses into making their sites accessible because of the DDA?

  6. #6
    SitePoint Wizard silver trophy TheOriginalH's Avatar
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    Quote Originally Posted by Daz
    I assumed the law applied only to Government but it seems not. So it's fair then to scaremonger businesses into making their sites accessible because of the DDA?
    Oh yes. Not scaremongering really. A certain amount of conjecture because it will take test cases for it to become clear, but the implementation of the act is fact. Whether they want to take a gamble on its application is up to them, but not advising them would be a bad call in my opinion.
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  7. #7
    Don't get too close, I bite! Nicky's Avatar
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    The problem here is the words "reasonable adjustment". It has yet to be clearly defined.

  8. #8
    SitePoint Wizard silver trophy TheOriginalH's Avatar
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    While it will have to be "directed" by case law, there is some clarification ""From 2004, employers / service providers have to overcome physical features which make it impossible or unreasonably difficult for a disabled person to use a service by removing or altering these features."
    "

    I'd say that recoding a website to be compliant will in all but a few (niche) cases be well within that mandate.
    ~The Artist Latterly Known as Crazy Hamster~
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