The thing is that my domain registrar 600Host.Net hasn’t renewed my domain which I have paid in-time for. The invoice for renewal was generated, I paid for it in time, after that there were no reminders or alerts via email. And then, I find out that the domain belongs to another person!
I decided to go to the forum, to make 600Host.Net start doing anything, because they say nothing at live chat, they ignore my internal support tickets, do not reply on my direct emails sent to email@example.com. The only adequate reply I got was in January from their sales manager Robert King, who has just accepted their fault. After that no update or reply on my reminders coming from them.
Are there any options to make them reply and handle, because I need that domain. The domain was to be sold during the CAP 2013 in London at the end of January, but now I have to show this thread to my client so that they do not think I have sold the agreed domain for a better price or something
Glad that this domain was for sale and was not active in my webprojects’ portfolio, otherwise it would be a horror if I built up some good webproject, invested money and time, and then just ran after 600Host.net begging them to give me my business back. Madness, really madness!!
Any thoughts or advices?
from the screenshots you can see that the domain was renewed in time, that the system shows the domain is mine
but when you go to the domain you will see the sale landing page from another hoster and whois will show the other owner, registrar and the server