Hi all, I'm not certain this is the correct place to post this question but it seem to fit here best. That said, I've been designing websites for about 4 years now, mostly for local businesses and individuals that I either knew or knew of. Today, I received an email from the contact form on my site. The message simply stated that the individual needed an updated site and their email address.

How do you guys deal with respond to initial contacts that you don't know?

Thanks in advance for any advice.