The issue is that the "Back" button disappears when certain situations arise. One example is when a web visitor navigates away from the Home page with the main menu; lets say they click on the "Our Doctors" button; and then for what ever reason they would Refresh their web browser or smart phone. In that scenario, the "Back" button disappears and will not become visible.
Now if you are able to edit the URL in the browsers address bar, you can remove the string of text including the pound sign/hash and the characters after it and then load the page and the "Back" button reappears.
Is there a fix so that the "Back" button will remain visible at ALL times? I appreciate all help and I thank you in advance!
All users do, but only smart users know how to. (joke)
Seriously, though, it is quite easy to turn off JS on an iPhone, but whether many people do is another question, so I probably shouldn't have mentioned it. Still, I guess this situation is an example of where hard-coding has an advantage.