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  1. #1
    SitePoint Wizard maartenvr's Avatar
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    Buying a website with a BBB rating F

    I am about to purchase a website which has a rating "F" with the Better Business Bureau. Of course, I want to provide much better customer service than what happened in history, but how long will it take me to fix this?

    The website I am buying will fall under my business name Visual Developments. Would it be a better strategy to do business under this name, and get a BBB membership with this business name, rather then what the domain name is?
    Maarten

  2. #2
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    Mikl's Avatar
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    Quote Originally Posted by maartenvr View Post
    The website I am buying will fall under my business name Visual Developments. Would it be a better strategy to do business under this name, and get a BBB membership with this business name, rather then what the domain name is?
    Well, of course you should do business under your own business name. That's why you have a business name. I can't see any reason to use a different name, just because it happens to match the domain name of a site you are buying. Remember, what's important is the name that your customer sees. That's your brand .

    Going further, I don't see why you are buying this site in the first place. I assume you plan to use it to promote your business in some way. Why would you use a site for that that's got a poor BBB rating? And why use a site to promote your business that was originally designed to promote some other business?

    I'm sorry if I'm missing something here. But it seems to me that your best strategy would be to drop your plans to buy this site, and instead to focus on developing your own site: one that is designed specifically to promote your business, and whose domain name reflects that of your company.

    Mike


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