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  1. #1
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    Exclamation How to make complaint about domain registrar? (.com)

    Does anyone know of or have experience making an official complaint about a domain registrar. I was thinking maybe ICANN?

    My situation:

    I purchased a .com domain name at the end of 2010 for 1 year. I own a number of domain names and can't keep track of them individually so I turned on automatic renewal. The domain in question points to another domain and I very rarely check it. The domain registrar however registered the name for 2 years on their computer system (by mistake). As a result I never received any notifications about renewing it and the domain wasn't automatically renewed.
    Today I find that it is actually owned by a domain broker who is selling it (at over $2000). The registrar still shows the domain as not expiring for another 4 months.

    What should I do? The registrar just says they made a mistake and are sorry but won't do anything about it.

    I am deliberately not including the registrar or domain in this post so as people don't think I'm advertising.

  2. #2
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    Perhaps you can't do anything. ICANN is monitoring the world wide and they will not entertain single domain acquisition problem.
    I think you should contact the reseller, they can help you, or you can ask for the cost of domain.

  3. #3
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    Actually, ICANN does have a complaint resolution service, although it's not clear from their site whether it would cover this particular case. Take a look at the notes at http://www.internic.net/, or their complaint submission form at http://reports.internic.net/cgi/regi...em-report.cgi/.

    The following might also be of some use: http://www.icann.org/en/help/dndr

    Mike


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