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  1. #1
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    Question Client's website is getting contact form errors... Help!

    http://nvcharters.com/

    I didn't build this website but we discovered these lines of broken code polluting our clients website. We said we could fix it but when I went into it, thinking the problem was the Contact Form plug in, I couldn't access the wp-admin at all. I went into the ftp and deleted the contact form 7 plugin and completely broke the site, did a restore of the plugin and it remained broken.

    I have limited knowledge of troubleshooting php so I don't have clue what is happening here. Does anyone have any suggestions of things I should try to just get my clients original website back up?

    Thanks!

  2. #2
    SitePoint Zealot mike.fro's Avatar
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    Quote Originally Posted by ajrdesign View Post
    http://nvcharters.com/

    I didn't build this website but we discovered these lines of broken code polluting our clients website. We said we could fix it but when I went into it, thinking the problem was the Contact Form plug in, I couldn't access the wp-admin at all. I went into the ftp and deleted the contact form 7 plugin and completely broke the site, did a restore of the plugin and it remained broken.

    I have limited knowledge of troubleshooting php so I don't have clue what is happening here. Does anyone have any suggestions of things I should try to just get my clients original website back up?

    Thanks!
    Download and Upload the following plugin:

    http://wordpress.org/extend/plugins/...s-contactform/

    Are there errors after that?

    Also: Are they on the latest version of Wordpress?
    Michael John Froseth
    Freelance Web Developer | MichaelFroseth | dotCom

  3. #3
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    I have no idea if they are on the latest version of WP because I cannot log into the admin area. It gives me a page of broken code when I try to access it.

  4. #4
    SitePoint Zealot mike.fro's Avatar
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    Quote Originally Posted by ajrdesign View Post
    I have no idea if they are on the latest version of WP because I cannot log into the admin area. It gives me a page of broken code when I try to access it.
    Did you upload the plugin I linked to? And why are you working with this client if you have limited knowledge on the subject?
    Michael John Froseth
    Freelance Web Developer | MichaelFroseth | dotCom

  5. #5
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    It got fixed by someone else. We were just trying to quickly problem solve this issue for our client. I'm certainly more of a front end designer but it seemed like a fairly simple fix that turned out not to be. Just trying to solve problems for our client :P.

  6. #6
    SitePoint Zealot mike.fro's Avatar
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    Quote Originally Posted by ajrdesign View Post
    It got fixed by someone else. We were just trying to quickly problem solve this issue for our client. I'm certainly more of a front end designer but it seemed like a fairly simple fix that turned out not to be. Just trying to solve problems for our client :P.
    Ahh, got it! I thought maybe you had taken up a job on something you know little to nothing about, haha. Glad to hear it got fixed!

    Best of luck!
    Michael John Froseth
    Freelance Web Developer | MichaelFroseth | dotCom

  7. #7
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    It wouldn't hurt to pay a freelancer if the site needs to be fixed and you can't figure it out. EDIT: Did you use a freelancer?


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