As administrator of a message board, is it wise to build a "private page" where moderators can refer to check for "policy" and "guidance". Maybe put the guidelines in the private administrator/moderator area so questions regarding policy can be discussed there too? What's the norm for "managing" moderators?
That might be sensible for a site big like SP. The board I have I only have two mods but they seem to do very well at handling information. Instead of building a whole separate private forum, I've made contact with them via an instant chat program, and since Im on most of the time they can discuss anything with me immediately, or fire me off an email.
this seems to have worked well as Ive had to deal with a couple of situations. (it's the board on the lyrics site..not the other site).