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Thread: Email clients that don't accept HTML

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    SitePoint Award Recipient ralph.m's Avatar
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    Email clients that don't accept HTML

    I know you aren't meant to send an HTML email without sending a plain text alternative, as "some email programs don't accept HTML". But which ones? I haven't actually come across one (so far as I know). I keep stressing the importance to clients of sending a plain text version of their emails, but I'm starting to wonder why.

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    SitePoint Award Recipient Stevie D's Avatar
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    Lotus Notes (2006 release, and possibly others) doesn't seem to, as emails I get from people using it are always plain-text. Some webmail services such as mail2web.com are plain text only. I'm sure there are some mobile phones that have native email clients that are plain text only as well.
    Any posts I write in Arial are on my mobile phone, so please excuse typos etc.
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    SitePoint Award Recipient ralph.m's Avatar
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    Thanks Stevie. Interesting to know. I was starting to wonder if it was relevant any more.

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    chris.upjohn's Avatar
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    The only time i ever see HTML emails these days is either when it's a full out sparkling newsletter from Smashing Mag or someone else like them or when it's a proper campaign by a company, at work i build them all the time but when it comes to building emails at home i simply just use plain text and some inline styling sometimes to get a nicer font but apart from that i just don't see any reason why a user should have to wait for a server to send images to the client when he/she can just simply start reading why they got the email.
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    Quote Originally Posted by chris.upjohn View Post
    The only time i ever see HTML emails these days is either when it's a full out sparkling newsletter from Smashing Mag or someone else like them or when it's a proper campaign by a company
    Sure. I do this for companies with CampaignMonitor. But they recommend you send a plain text version of these emails ... hence the question of who (if anyone) sees the plain text version.

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