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  1. #1
    SitePoint Member
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    hey

    i can't get access to listbot.com in IE or Netscape. what could be causing this and how do i fix it?
    its been like this for about 5 days. i tried pinging listbot and they are up. i've also tried listbot.com in lynx through a shell account and i get in without any trouble. its getting quite annoying because i can't send out my e-zine. has anyone else had this problem?

    - goter

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    tophatmonkey@tophatmonkey.gq.nu

  2. #2
    SitePoint Zealot Ace Nova's Avatar
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    What version of IE or NS do you have?

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  3. #3
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    hey

    IE 5 and Netscape 4.something.

    - goter

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    tophatmonkey@tophatmonkey.gq.nu

  4. #4
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    YES! I have EXACTLY this problem, but for longer than 5 days - well over a week now.

    I've e-mailed them at support@listbot.com - I have the address from previous coms. Why not e-mail them and let them know - the more people that do it the better.

    Funny thing is, I'm still getting people subscribing and I'm still receiving their weekly reports...

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    Football-Punter.co.uk

  5. #5
    SitePoint Zealot Ace Nova's Avatar
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    I have IE 5.5 and i get in just fine. So i dont know what the problem is.

  6. #6
    SitePoint Member
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    hey

    yeah, i will e-mail them. i've never had any trouble at listbot until now. its strange how i can access it in lynx but not IE or Netscape.

    - goter

    **********************
    http://www.tophatmonkey.gq.nu
    tophatmonkey@tophatmonkey.gq.nu

  7. #7
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    Just got this e-mail, but I still can't get to the site!


    Hello Ollie,

    Thank you for your recent e-mail to Microsoft bCentral regarding your concern.

    ListBot was temporarily down due to server issues. Users would not have been able to log in. However, we did not encounter any mail delays.
    We are very sorry for the inconvenience. The site is up and running now, so you should be able to log in as well as send and receive mail. To check the current status of ListBot mail delivery, please visit http://www.listbot.com/status.html.
    Thank you for your patience.

    If you have any questions, comments or concerns please feel free to write us back.

    For further ListBot information, please visit the ListBot FAQs located at http://www.listbot.com/faq.shtml, and let us know if you need more information.


    Sincerely,

    Katherine
    Microsoft bCentral Customer Support


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    Football-Punter.co.uk

  8. #8
    SitePoint Member
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    hey

    i have e-mailed them, no response yet. i still cannot access the site. my e-zine was to be sent out last week. listbot should try to find out whats going on.

    - goter

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    http://www.tophatmonkey.gq.nu
    tophatmonkey@tophatmonkey.gq.nu

  9. #9
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    I agree. I know that it's a free service, but still they should get their stuff together. It's not fair on the little guys! (i.e. us ;-))

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    Football-Punter.co.uk

  10. #10
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    Just got this e-mail:

    Hello Ollie,

    This is with regard to your concern.

    Thanks for the heads up. Some of our customers outside of the US are experiencing problems connecting to listbot.com. Our engineers are currently working on a solution to the problem.
    Thanks for your patience.

    If you have any questions, comments or concerns please feel free to write us back.


    Sincerely,

    Katherine
    Microsoft bCentral Customer Support

    Sounds hopeful...



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    Football-Punter.co.uk

  11. #11
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    hey

    that explains it then. there must be quite alot of people unable to get into listbot. i hope they get this problem fixed soon.

    - goter

    *****************************
    http://www.tophatmonkey.gq.nu
    tophatmonkey@tophatmonkey.gq.nu

  12. #12
    Sports Publisher mjames's Avatar
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    I suggest using Topica.com. You won't have these problems and it is 10 times better!

  13. #13
    Don't get too close, I bite! Nicky's Avatar
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    I have been debating to move to Topica. DO they have the smae features as E-Groups? Do they advertise?
    Check out their small print - they say you can import lists from other places but they do not make it possible to export somethere else!


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