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  1. #1
    SitePoint Addict
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    Aug 1999
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    In over 6 months of running my newsletter I have never had more than 3 or 4 people unsubscribe in a day. In the last 36 hours, I have had over 60 people unsubscribe. Now if I sent out a crappy edition, I could understand this, but the last weekly edition came out 5 or 6 days ago so this doesn't make sense.

    Something seems fishy here. I've already sent my newsletter host (Listbot) an e-mail. Anyone have any clues about what's going on???

  2. #2
    SitePoint Wizard jonese's Avatar
    Join Date
    Jul 1999
    Location
    Powder Springs GA (Atlanta)
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    Listbot does check for bounced e-mails even when you don't send out an e-mail. i've been sitting around and without ever sending a report my listbot report will tell me i lost this e-mail addreess, i usally pop off an e-mail asking why they unsubscribed. i normally don't get a reply buti know if their mailserver is working or not..

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    Eric Jones - WR Moderator / Administrator
    http://www.computermoles.com
    "Digging up the best in computer software!"

  3. #3
    SitePoint Addict
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    Aug 1999
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    The hits just keep on coming. I've had 93 unsubscribes since yesterday. That's more than in the last two months combined

    I've sent Listbot two e-mails but haven't heard anything back. I was set to send out another newsletter tonight but will hold off until I can figure out what's going on here.

    I realize that they occasionally bounce people but would they do them all on one day like this. Very discouraging...

  4. #4
    SitePoint Enthusiast
    Join Date
    Aug 2000
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    maybe it's time u set up ur own mailing script, complete control.

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    I'VE GOT YOUR $MONEY$ HONEY!




  5. #5
    SitePoint Addict
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    Aug 1999
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    Yeah, I'm growing more disenchanted with Listbot by the minute. Their customer service is very slow (I've been waiting nearly 24 hours now for a response) and the last e-mail they sent me was absolutely no help.

    Over 130 "unsubscribes" in the last two days. About the same number as the last three months combined. Very strange...


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