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  1. #1
    SitePoint Enthusiast
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    Problems with newsletter

    hey guyz,

    I am having problems with my newsletter service. Firstly my
    user base is shrinking daily. Furthermore, everytime I send out a newsletter I get plenty of System Adminstrator mails stating couldn't deliver.

    has anyone encountered any similar problems like this? ...Im using netatlantic as my mailing host.

    Im highly concerned that my newsletter is not reaching my entire user base.

    Please let me know if any one can help.

  2. #2
    SitePoint Zealot thinkfuture's Avatar
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    Nov 2001
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    hey red:

    Why is your userbase shrinking, is it just undeliverables? If so that kind of shrinkage is pretty normal. people changes address all the time, get fired etc.

    also, spam filter could be killing your newsletter. a lot of commercial spam filters and software filter out keyowrds that you might be using in your newsletter...
    Thanks...Chris
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  3. #3
    One website at a time mmj's Avatar
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    Re: Problems with newsletter

    Originally posted by Red_Devil
    Im using netatlantic as my mailing host.
    Netatlantic has been having major problems for a while now.

    I feel for you. I'm with them too. In the meantime I suggest that you increase to hold threshold to 7 days, and make sure held members aren't purged too quickly.

    About 60% of my newsletter was undeliverable the last time I sent it. Usually it's less than 10%. Obviously, it's a major problem for Netatlantic, and not just due to spam filters, etc.

    Netatlantic say they're working on it.
    Last edited by mmj; Sep 21, 2002 at 02:53.
    [mmj] My magic jigsaw
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  4. #4
    SitePoint Enthusiast
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    Thanks guyz

    yeah netatlantic reported that they are working on it too...but quite honestly it is very concerning...

    with regards to the spam filters, Im very carefully with the content i put in my newsletter....however, I could always revise the content.


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