SitePoint Sponsor

User Tag List

Results 1 to 9 of 9
  1. #1
    Programming Since 1978 silver trophybronze trophy felgall's Avatar
    Join Date
    Sep 2005
    Location
    Sydney, NSW, Australia
    Posts
    16,826
    Mentioned
    25 Post(s)
    Tagged
    1 Thread(s)

    Domain Renewal Problem

    I have two domains that are due for renewal later this year that I decided I would renew now so as to not forget them later (also because it will bring forward the expenses into the company accounts for this financial year (which ends on 30th June) and so reduce the amount of tax payable this year.

    I have a reasonable amount of money currently sitting in the company Paypal account and the domain registrar offers paypal as a payment option so I thought that it would be relatively straightforward to carry out this transaction. Not so. As soon as I get to the point where I have logged into Paypal I get stuck in a loop between two pages - one page offers the option of paying by Paypal or echeck but has the echeck option disabled, the second page that I get to when I select to pay by Paypal asks me to enter credit card details (and the company doesn't have a credit card).

    The registrar blames Paypal and has told me that Paypal require for there to be a credit card attached to all Paypal accounts.

    Paypal have told me that there is no such requirement.

    Paypal has also told me that:
    1. The seller has full control over what is blocked and so must have blocked the direct payment option.
    2. That where the Paypal account has a sufficient balance in the right currency that the balance in the Paypal account will be used for the purchase rather than using credit card or echeck.
    3. There is an option to block echeck payments (as they can require several days to clear) - which I knew.
    4. There is no option to block direct payment using the balance in the Paypal account.
    5. There is no bug in their processing that would cause blocking echeck payments to block any other types of payments.

    The domain registrar is using the option to block echeck payments.

    I have open tickets with both the registrar and Paypal going around in circles with this contradictory information.

    Does anyone have a suggestion as to how I can either get past this block that supposedly doesn't exist so as to renew the domains with the current registrar or alternatively can anyone suggest an alternative reasonably priced registrar for .com and .net domains who will accept a direct payment from my Paypal account to pay for the domains that will not result in my being asked to add a credit card to the Paypal account.
    Stephen J Chapman

    javascriptexample.net, Book Reviews, follow me on Twitter
    HTML Help, CSS Help, JavaScript Help, PHP/mySQL Help, blog
    <input name="html5" type="text" required pattern="^$">

  2. #2
    SitePoint Wizard maartenvr's Avatar
    Join Date
    Jun 2002
    Location
    Canada
    Posts
    1,679
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    GoDaddy lets you pay with PayPal, and the domains are reasonably priced.
    Maarten

  3. #3
    Barefoot on the Moon! silver trophy Force Flow's Avatar
    Join Date
    Jul 2003
    Location
    Northeastern USA
    Posts
    4,606
    Mentioned
    56 Post(s)
    Tagged
    1 Thread(s)
    I use godaddy, and use it with all my clients.

    I was looking into 1&1 as an alternative, but am a little wary of it since it is a subsidiary owned by a company in another country (United Internet in Germany).
    Visit The Blog | Follow On Twitter
    301tool 1.1.5 - URL redirector & shortener (PHP/MySQL)
    Can be hosted on and utilize your own domain

  4. #4
    Programming Since 1978 silver trophybronze trophy felgall's Avatar
    Join Date
    Sep 2005
    Location
    Sydney, NSW, Australia
    Posts
    16,826
    Mentioned
    25 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by maartenvr View Post
    GoDaddy lets you pay with PayPal
    So does my current provider. My current provider only blocks payment through Paypal echeck and a bug in Paypal then extends that block to paying with cash actually in the Paypal account.

    Does GoDaddy block echeck payments through Paypal? If so then that would run into the same Paypal bug.
    Stephen J Chapman

    javascriptexample.net, Book Reviews, follow me on Twitter
    HTML Help, CSS Help, JavaScript Help, PHP/mySQL Help, blog
    <input name="html5" type="text" required pattern="^$">

  5. #5
    SitePoint Wizard SiberForum's Avatar
    Join Date
    Dec 2007
    Posts
    1,197
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    If the payments are being blocked I suppose there is a problem somewhere between your provider and paypal and at least one of the parts should know about that.
    In any case if company believes that they want you as a client (and they are I suppose) they should find out alternative way of accepting payments for you.

  6. #6
    Programming Since 1978 silver trophybronze trophy felgall's Avatar
    Join Date
    Sep 2005
    Location
    Sydney, NSW, Australia
    Posts
    16,826
    Mentioned
    25 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by SiberForum View Post
    If the payments are being blocked I suppose there is a problem somewhere between your provider and paypal and at least one of the parts should know about that.
    Yes. There appears to be a bug in the echeck block option that Paypal oallows sellers to apply where it detects that there is no attached credit card and insists that you add one even though there are sufficient funds in the Papal account to cover the purchase without needing to use either a credit card or echeck.


    Quote Originally Posted by SiberForum View Post
    ]In any case if company believes that they want you as a client (and they are I suppose) they should find out alternative way of accepting payments for you.
    I am waiting to see if they will offer me an alternative given that there is a bug in the processing that they are using and I do have sufficient funds in my Paypal account to make an immediate payment (and not an echeck payment that would be delayed by several days and which they have decided to block).
    Stephen J Chapman

    javascriptexample.net, Book Reviews, follow me on Twitter
    HTML Help, CSS Help, JavaScript Help, PHP/mySQL Help, blog
    <input name="html5" type="text" required pattern="^$">

  7. #7
    SitePoint Wizard silver trophy ldcdc's Avatar
    Join Date
    May 2004
    Location
    Ploiesti
    Posts
    4,475
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I wonder what would happen if you would simply send the funds you need for the registrations directly to their Paypal email address (and identify the account you're sending the funds for). Basically you'd just add some credit to your account with them, which you should be able to use to pay for the registrations/renewals. In any case, it's an option worth exploring I think.

    Good luck!
    HostPeek.com - budget hosts, compared
    CouponsNexus.com - web hosting coupons

    Ultra Cheap Hosts | Web Hosting Reviews Forums

  8. #8
    Programming Since 1978 silver trophybronze trophy felgall's Avatar
    Join Date
    Sep 2005
    Location
    Sydney, NSW, Australia
    Posts
    16,826
    Mentioned
    25 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by ldcdc View Post
    I wonder what would happen if you would simply send the funds you need for the registrations directly to their Paypal email address (and identify the account you're sending the funds for). Basically you'd just add some credit to your account with them, which you should be able to use to pay for the registrations/renewals. In any case, it's an option worth exploring I think.

    Good luck!
    I thought of that but their support person said that the payment would need to be made through their automated process in order for it to be applied correctly which I took to mean that they wouldn't accept my sending the payment to their email address.

    I have now found several alternatives that are happy to accept cash payments through Paypal, it is just a matter of my deciding who to choose.

    When checking all the expiry dates I realised that my hosting actually needs renewing before the two domains and so I have started moving that first.
    Stephen J Chapman

    javascriptexample.net, Book Reviews, follow me on Twitter
    HTML Help, CSS Help, JavaScript Help, PHP/mySQL Help, blog
    <input name="html5" type="text" required pattern="^$">

  9. #9
    SitePoint Enthusiast cherokeeschild's Avatar
    Join Date
    Jul 2011
    Posts
    27
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    If you have e check do you have debit card capabilities...use your debit card with visa just like a credit card they are free from my bank Wachovia oops now wells fargo....


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •