I know that this is where you ask about various web hosting companies or domains but I would like to know something else, although it got to do with web hosting but it's a little bit more "general".
I've got some questions that are probably pretty lame, but I would just like to know more of the processes behind web hosting like where are the servers located? I mean not all web hosts are big companies that can afford have them in house, right? (Do for example ThinkHost, Kryogen or Futurequest keep their servers in house?) And if the web servers are not in house how do they update them with new software, how do they know when a server is down? How do they know how much bandwidth someone is using?
I know these are probably stupid questions but I would just like to know a little bit more about these things to better understand them.
rather than getting a small low bandwidth connection and putting servers in-house, its more efficient and better for our clients if we put our servers on high bandwidth connections ... our bandwidth is monitored with special programs which monitor all data leaving / entering our server and we monitor clients' bandwidth with special software
being linux based servers, we can connect remotely and make changes, add accounts, update software, etc.. all types of servers come with some sort of remote administration capabilities , either built-in or with special software ..
Myself and a couple associates have been setting up a hosting service similar to ThinkHost and Kryogen. The processes are mostly the same between all mid-size hosts... the dedicated server(s) are located remotely, often hooked up into a high bandwidth connection to offer the most speed for the end user.
New software, new user accounts, changes, upgrades, etc. are also administered remotely, with on-site staff being there in the rare event that something goes wrong.
Monitoring software is installed at both the place where the servers are located, as well as other remote locations that keep track of server uptime. Just as stated above, on-site staff are ready at all hours of the day to fix a problem if it ever arises, and to make sure that downtime is as minimal as possible.
Bandwidth usage is monitored internally and double checked by the network which the servers are connected directly into.
HostCaters is on the Alabanza network. Our system is very automated. The end user is able to monitor through their control panel
how mush disk space and bandwidth they've used each month,plus see whats free for the month. We've been very happy with the setup. http://www.hostcaters.com