one of my client who is having his domain registered with Godaddy today received an email that he is accused for spamming through his domain..
Later on investigation we found that Godaddy received a complaint from a person using Gmail account to send unsolicited emails & was having my client domain name include in E-mail body..
Now we asked Godaddy that our Client is not involved in doing any spamming using godaddy email service but the Godaddy officials answer that our client is responsible because the email which is notified as spam is having his domain name (which is registered with Godaddy)
Now they are forcing my client to Pay $199 or they will shutdown his site and also cease his email service ..
My question is How my client is responsible if someone is using his Website URL within his email body to send unsolicited emails using Gmail ..
What can we do at this Point of time either Pay them $199 or take off our domain from Godaddy for which they are also asking for $75 Payment to transfer the current domain to other registrar ...