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  1. #1
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    Unhappy Laptop Restarting/BSOD'ing Randomly - HP G60- Win 7 x64

    HP G60-459DX Laptop
    Windows 7 64-Bit

    My laptop is restarting randomly. I have un-checked "Automatically restart" from System Failure in the Control Panel. It still restarts and only flashes the error message for a split second. It seems to be happening randomly and does not seem to depend on CPU load. CPU temp is aroun 58C.

    Last time it actually let me read the BSOD. I am attaching it below.


    I don't think it is a software problem but I could be wrong. I updated my BIOS, and ran the memory and hard disk tests located in the BIOS.

    The Event Log for a recent restart can be downloaded here:

    http://dl.dropbox.com/u/6688069/bad.evtx


    HELP HELP HELP - I've already lost two days of work

  2. #2
    From space with love silver trophy
    SpacePhoenix's Avatar
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    What programs have you had running at the time?
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  3. #3
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    Dropbox
    Firefox
    Chrome
    EditPlus
    XAMPP
    ZoneAlarm

  4. #4
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    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050033
    BCP3: 00000000000406F8
    BCP4: FFFFF8000248BEC0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\120410-16395-01.dmp
    C:\Users\Eric Spett\AppData\Local\Temp\WER-37861-0.sysdata.xml

  5. #5
    From space with love silver trophy
    SpacePhoenix's Avatar
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    Did you have any software updates (windows or any other) around the time that it started to BSOD?
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  6. #6
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    Nothing that sticks out in my head.

    Could trying to reformat help? Is this likely hardware or software related?

  7. #7
    SitePoint Wizard silver trophybronze trophy mizwizzy's Avatar
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    Hey Espett, I've done a bit of researching and it seems that ZoneAlarm "may" be a cause of the restarting issue. If I were you I'd uninstall this even as a process of elimination as this suggestion seems to have worked for others before...worth a shot! Usually (from my own experiences) constant reboots are memory related, overheating or overclocking! - the solution is nearly always something simple so I suggest the above before you go the formatting route!

    Best of luck and keep us posted ok!

    Hazel

  8. #8
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    Something seems to have fixed it. Thanks for all of the help!


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