Let me give all of you a complete idea of what happened.
I had purchased 2 Joomla components from a developer for my websites. The license was per site license and the developer was supposed to give regular product updates for the component at no extra cost. In those 6 months there was I think one minor bug fix update which was done by the developer but no major enhancements. Many were giving feedback on what was needed in the component including possibility of migrating to Joomla 1.6 once it comes through.
The developer shocked all by bringing out a brand new version of both the products - but with a rider. No existing client could get updates to the new version. If they needed the new version then then needed to purchase a subscription pack. The per site licensing was gone. All existing users had only one option. Keep the existing version and use it or buy the brand new version and dispose off the old version.
Hence I contacted the developer and requested that some kind of upgrade option should be provided to all existing users who had faith in the product in the initial stages and supported the product. Leaving them with no upgrade options was not a fair option. The developer responded that this would not be done. So again I contacted and asked if then in such a case option to transfer or sell the license to any user who is interested in the old version should be provided.
The developer then blocked all my accounts on the site and also warned me that I would be reported for illegal use of software which is really not true because I have invoices and payment receipts of both purchases made.
The developer does not respond to any of my emails and I have been left with two unusable components with no upgrade options.
What are my options in such a scenario? Is there anything I could do so that I can get back my money? or atleast get back my access to my accounts on the developers site?
Thank you in advance for all your help