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over the years every once in a while the email notifications for updated threads got delayed a few hours, i always figured the server got backed up or something...
but for the last little while (couple of weeks?) they have completely stopped
did i miss a memo?
or is this functionality actually broken?
I think something has been switched off for all email notifications Rudy. We aren't getting emails for admin things either.
HAWK is investigating it now.
Mike Swiffin - Community Team Leader
Only a woman can read between the lines of a one word answer.....
I started out with nothing... and still got most of it left!
Yup... on it
follow on question: are the flag reports getting through, or do they use the same (broken) email module?
yup, they still come through because they auto generate a thread as well as an email
Mike Swiffin - Community Team Leader
Only a woman can read between the lines of a one word answer.....
I started out with nothing... and still got most of it left!
Should be working now...
when will i know?Originally Posted by HAWK
i haven't received any yet, and you posted 15 minutes ago...
How often did you used to get them?
As far as I know all emails from the forums are currently working.
We are getting reported posts and PMs.
constantly
my Default Thread Subscription Mode (http://www.sitepoint.com/forums/prof...do=editoptions) has always been set to Instant Email Notification
my subscriptions (http://www.sitepoint.com/forums/subs...ewsubscription) are up-to-date (i added 7 today) and under the Notifications column they all say Instant
and i haven't received an email notification for weeks (months?)
and i checked my mail server's spam folder and they're not in there
and (gasp) i'm on 2 other vbulletin forums using the same email address with the same notification options and those emails are getting through
I've been getting my RN emails OK (only 1 each!) since the fix.
I thought it might be a VB ver thing as DS is 3.0.5, but DB is 3.8.5 too.
Maybe the fix stopped a bit short?
I don't use subscriptions so I can't comment personally.
I have just added one to this thread though, so if someone would respond I can test it.
with pleasure
Mike Swiffin - Community Team Leader
Only a woman can read between the lines of a one word answer.....
I started out with nothing... and still got most of it left!
Ok, well subscriptions are working for me.
Rudy... I'm not sure what to suggest!
i believe the default behavior is that if you reply to a thread, you automatically get a subscription to that thread
so you and i, we each have a bazillion subscriptions (i have maybe a few more than you)
i'd like to escalate this to the sitepoint developers...
I actually have none. I had to specifically subscribe to this thread. It is certainly not the default behavior in our test environment. Can you see new subscriptions being formed against your profile?
I'm not quite ready to escalate this yet as I'm not convinced that there is actually a problem. I wonder if it is to do with your settings. I don't mean to sound patronising... I know you're no newbie, but would you mind checking?
yup
did already -- see post #9
Hmmmm, so they work for me but not for you. That HAS to be either settings or an issue with our emails getting to you in general. Can you try to request sample chapters of a book and see if that email gets through? At least then I can narrow things down a bit.
that worked like a champ, i'm reading it now...
sorry, my mistake, i am such an idiot, i requested a free chapter with the wrong email address and it worked
so i went back, and over the course of the last half hour or so, have requested three different book sample chapters with the same email address i use for notifications, and those have ~not~ come through
i double-checked my mail filters and there's nothing on this end that would turn your emails away
and as i said, i'm using the same email address on a couple of other vbulletin forums and those are coming through fine
test PM sent to Rudy, he didn't recieve the email notification. Seeing as he got the email through ok for the sample chapters (post #18) I think we can narrow it down to something going wrong with emails from forums@sitepoint.com to Rudy's email address, but as yet we don't know who's end the problem is at.
@Rudy, any chance that you have an old email filter in place at your end (which you may have forgot about) which is moving them away from the folder you expect them to be in?
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It's actually more likely to be Rudy's ISP blocking the email from Sendgrid's servers. I'm having a dev look up your address now Rudy, to see if that's the case. If so, you might need to have a word with your ISP or use the email address that works.
I'll get back to you Rudy.
Ok, so that is the issue.
We tried to send an email on July 08, and Yahoo! rejected it for policy reasons.
We have deleted the bounce record at our end so let's see what happens now.
If you continue to not receive them, let me know.
it's working!!!!
i have received a notification email for this thread --
http://www.sitepoint.com/forums/show...4&goto=newpost
(and wouldn't ya know it, it's an "seo expert" with a generic fluff post)
thanks to everyone for their assistance and patience
Yay! Glad to hear it.
Aha, I wonder if Lycos.com is also blocking SitePoint. I haven't gotten a free chapter sample of the jQuery ninja book I ordered weeks ago. They did have a spam attack recently.
I'll try another email address... just a shame to dump one that's been mine for over 13 years.
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