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Apr 27, 2010, 03:48 #1
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- Jan 2010
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Usability test question. What is classified as an user error ?
i am ready to start a usability test session on a ecommerece website and i am thinking about measuring the number of errors a user makes when trying to complete a task.
i would like to know what is classafied as an error ?
is it just clicking on the wrong links ?
what else is there ?