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  1. #1
    SitePoint Enthusiast
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    Looking for a Live Chat Solution

    Does anyone know of a Live Chat solution for a CRE Loaded website? I just set up CRE Messenger to use and found out that it is not longer active. ChatStat was suggested to me by CRE but we are looking for a lower priced solution if possible. It would probably not be used 24/7 and just at times like the holiday season and certain times of the days but I want an option for customers to be able to select to Chat and for it to alert someone on our end that a customer is requesting chat. We don't need any of the fancy bells and whistles.

  2. #2
    SitePoint Enthusiast Volume10's Avatar
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    We have used Live Person and been extremely pleased. Not sure they have a version thought that you can use so randomly.

  3. #3
    SitePoint Evangelist
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    You can try LivePerson or Kayako LiveResponse. If I remember right, LivePerson is more expensive but it contains less bugs.
    Daniel, Helpdesk Leader
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  4. #4
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    Hi,

    You will find a list of live chat providers at http://compare-live-chat.com

    I only tried "helponclick" and it works quite well for me.

  5. #5
    SitePoint Evangelist
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    How it comes this site has no information about really serious and world's leading livechat applications? :?
    Daniel, Helpdesk Leader
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  6. #6
    SitePoint Zealot
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    Do you maybe know where we can find more complete list?

  7. #7
    SitePoint Evangelist
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    Alan22, I'd suggest you to check Kayako LiveResponse and Timpani LivePerson, these livechat solutions are really powerful
    Daniel, Helpdesk Leader
    Hosting24.com Web Hosting - First class web hosting services.
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  8. #8
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    Another good live chat is Plupper. Check it out, it comes with more useful features like: customer idea sharing, issue reporting and FAQ support.

  9. #9
    SitePoint Evangelist
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    Do you mean this? http://www.plupper.com/index.xhtml

    It's not a livechat solution
    Daniel, Helpdesk Leader
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  10. #10
    SitePoint Member
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    Sure it is a live chat solution.

  11. #11
    SitePoint Evangelist
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    It doesn't look like a real support suite for me...
    Daniel, Helpdesk Leader
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  12. #12
    SitePoint Evangelist
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    Sorry, my bad. I didn't realize you look for application JUST to chat with friends. I thought your needs are a little bit higher.
    Daniel, Helpdesk Leader
    Hosting24.com Web Hosting - First class web hosting services.
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  13. #13
    SitePoint Member
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    try live247support. com

    billing starts at 6 cents per minute. you can have as many live chat operators as you want.

  14. #14
    SitePoint Zealot bluebelt91's Avatar
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    You can try virtual smart agent.It is very cheap and one time payment is necessay..

  15. #15
    SitePoint Enthusiast
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    Kayako LiveResponse is the better option....low at cost and of good quality
    LivePerson is my second choice

  16. #16
    SitePoint Addict ChiefLee's Avatar
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    I have some friends who use BoldChat and really like it. Good luck!
    Add your logo to Pocket Folders.

  17. #17
    SitePoint Evangelist
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    Quote Originally Posted by krsm1980 View Post
    Kayako LiveResponse is the better option....low at cost and of good quality
    LivePerson is my second choice
    We use Kayako now, but it's not so great.
    Daniel, Helpdesk Leader
    Hosting24.com Web Hosting - First class web hosting services.
    Reseller Hosting - Provide unlimited disk space and bandwidth

  18. #18
    SitePoint Enthusiast annettelode's Avatar
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    Thank you for the good information.


  19. #19
    SitePoint Member
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    Plz Use LivePerson or Kayako

  20. #20
    SitePoint Member
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    i think ParaChat is best.

  21. #21
    SitePoint Evangelist
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    ParaChat looks good (I never heard of it in the past). Are there any more users of ParaChat?
    Daniel, Helpdesk Leader
    Hosting24.com Web Hosting - First class web hosting services.
    Reseller Hosting - Provide unlimited disk space and bandwidth

  22. #22
    SitePoint Member
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    I support for LivePerson! It can be the best!

  23. #23
    SitePoint Evangelist
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    I used LivePerson for about 1-2 years. Unfortunately, it was priced high...
    Daniel, Helpdesk Leader
    Hosting24.com Web Hosting - First class web hosting services.
    Reseller Hosting - Provide unlimited disk space and bandwidth

  24. #24
    SitePoint Zealot webhost.uk.net's Avatar
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    Quote Originally Posted by markw10 View Post
    Does anyone know of a Live Chat solution for a CRE Loaded website? I just set up CRE Messenger to use and found out that it is not longer active. ChatStat was suggested to me by CRE but we are looking for a lower priced solution if possible. It would probably not be used 24/7 and just at times like the holiday season and certain times of the days but I want an option for customers to be able to select to Chat and for it to alert someone on our end that a customer is requesting chat. We don't need any of the fancy bells and whistles.

    Try to check out livezilla its free of cost..

  25. #25
    SitePoint Member
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    ResponseQue is a great live chat type software that allows you to train it over time. Really great!


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