email newsletter only displays source code

**penpeg** · Sep 15, 2009 03:58

Hi, I've created an email newsletter but it only displays source code on arrival in the email client. I've done other emailings and it's always worked before. I can't for the life of me work out what I'm doing wrong now! I've taken care to use inline styles and tables, I've even tried sending it without the head etc. No joy! Please help!
PS. I've had to take out the links in the code in order to post this message.

Here's the code:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "[this is an a link that the forum won't let me post!].w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="[this is an a link that the forum won't let me post!] xml:lang="en" lang="en">
<head>
<meta content="text/HTML; charset=UTF-8" http-equiv="Content-Type" />
<meta content="text/css" http-equiv="Content-Style-Type" />
<meta content="en" http-equiv="Content-Language" />
<title>Eleonora Knowland private view 1st October and the 3rd November 2009</title>
</head>
<body style="font-size: 10px; margin: 0; font-family: arial; background-color: #777777; color: #ffffcc; border: 0; padding: 0;">
<style type="text/css">
a:hover { color: #ff6600 !important; }
</style>
<table cellspacing="0" border="0" cellpadding="0" width="100%">
<tr>
<td align="center" valign="top">

<table cellspacing="0" border="0" cellpadding="10">
<tr>
<td valign="top" style="color: #ffffcc; text-align: right;"><br />Email not displaying correctly? <[this is an a link that the forum won't let me post!] target="_blank" style="text-decoration: none; color: #bddfff;">View it in your browser</a></td>
</tr>

<tr>
<td><img title="island" src="ekmailings/0909_LesleyCrazePV.jpg" border="0" alt="island" /></td>
</tr>

<tr>
<td valign="top" style="text-align: right;">
Copyright &copy 2009 | <[this is an a link that the forum won't let me post!] style="text-decoration: none; color: #bddfff;">Eleonora Knowland</a> | All rights reserved<br />

<br />
Feel free to forward this email to a friend
</td>
</tr>
</table>

</td>
</tr>
</table>

</body>
</html>

**ralph.m** · Sep 15, 2009 19:18

Hey penpeg,

I'm wondering how you are trying to send this code. I'll make a guess that you are sending it via Thunderbird. If so, you can't just paste this code into the body section. Instead, go to Insert > HTML... and a popup box appear into which you post the code.

See it that helps. If not, describe more clearly how you are trying to use your code.

**penpeg** · Sep 16, 2009 03:15

I copied and pasted the code into a new message in Outlook 2000. (I don't use Thunderbird, perhaps I should!). My Outlook 2000 is configured to use Word to edit messages. Where in Outlook would I find the HTML insertion dialogue?

**ralph.m** · Sep 16, 2009 16:22

As far as I know, this feature only exists in Thunderbird, but I may be wrong.

Thunderbird is a free download, so I recommend it if you want to send HTML emails.

**AlexDawson** · Sep 16, 2009 23:43

I have Outlook 2007 and you can set HTML mode from the format ribbon section, I am guessing you can switch to HTML mode from the format menu in previous versions (based on the same logic). The following website has some information which may help you enable the mode from the options menu in earlier editions...

http://www.emailaddressmanager.com/tips/html-email.html