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I'm also using hosgator for 1 year and I never encounter any problems. You should contact their support immediately and report it to them. I know they will help you.
I stopped using them a couple years back. Dedicated is king![]()

My site on hostgator is kind of slow right now
Actually nothing wrong so far. Great support though email. But the online chat help is a bit useless. They always said something like "I can't help for this. Please send email to support team for further asistance" ...
I am using Hostgater .Till now i am not facing any problem.
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