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  1. #1
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    Photoshop freezes all too often!

    Hi,

    I can't believe I've never noticed this forum here before...

    I have a relatively new-ish computer (almost 1 year old) - Dell running Windows XP Service Pack 3 and 3.25 GB of RAM with an Intel Core 2 Quad CPU, 232 GB hard drive...

    My standard day includes the following programs open: Napster, Firefox, Textpad and Photoshop CS3 Extended Version 10.0.

    Every so often (in fact, much more often than I'd like) while working in Photoshop, the program will freeze. This usually happens when I hit the Paste command, and I wind up having to reboot the program.

    Where might the conflict be that's causing such a thing? As you can imagine, it gets quite old and frustrating, and sometimes lose the work I'm in the middle of.

    If I click the screen, the (not responding) text appears, then that "send report to Microsoft" window pops up.

    How could I resolve this?

    Thanks a bunch.

    -Josh

  2. #2
    SitePoint Wizard silver trophy Crazybanana's Avatar
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    it can be memory related or just a bad install issue. have you tried to uninstall it -> clear your temp files and then delete the PS folder from the folder "Program files" -> turning off the computer -> turning it on again after ca 30 sec -> begin a new clean install ?
    (this reboot process is to make sure memory is erased, as it has been shown in many cases that a simple reboot doesnt clear it)

    does this happend if you not use Napster?

    have you tried to manually set the page file ?

    there is so much options to try here...

    but i would have tried to uninstall and clear temp files, then turn off the puter for so turning it on again first

    you could also try reading this to see other various options here
    Who's to doom when the judge himself is dragged before the bar


  3. #3
    whagwan? silver trophybronze trophy akritic's Avatar
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    I have a multitude of problems with PS on windows, and I'm using vista. Sometimes I get the kind of trouble you describe, but most often than not it is random. You're not alone!

    I might try what devbanna says and reinstall the rascal.

    I also have the problem that I can never 'quit' PS, as it crashes and I have to close the program through the Vista 'this program is not responding' dialog..

  4. #4
    SitePoint Wizard silver trophy Crazybanana's Avatar
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    Quote Originally Posted by armchaircritic View Post
    I might try what devbanna says and reinstall the rascal.
    so that's what devbanna says, how interesting...

    but yes, many problems can occure from a bad install process. this can be related to system resources, memory, temp files etc...
    Who's to doom when the judge himself is dragged before the bar


  5. #5
    SitePoint Guru silver trophy JamesColin's Avatar
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    It doesn't happen to me, PS is stable for me on vista, but I don't use it for heavy graphics, just light web graphics. And I never use napster, so try to lose it and see if PS still does the problem.
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  6. #6
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    Have you already been here:

    Troubleshoot system errors or freezes in Adobe Photoshop CS3 on Windows XP
    http://kb2.adobe.com/cps/400/kb400919.html

    When this happens have you looked at your memory consumption in Process Explorer?

    http://technet.microsoft.com/en-us/s.../bb896653.aspx

  7. #7
    whagwan? silver trophybronze trophy akritic's Avatar
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    my bad! meant crazybanana of course!

  8. #8
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    I used to have that problem. But then I moved all my big files to my ioSafe Solo hard drive and it made a huge difference.


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