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Thread: "That Language Sucks!": The Conclusion

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    Talking "That Language Sucks!": The Conclusion

    I wanted to post a follow up to this earlier thread.

    Despite her concerns about using the "wrong language", my client had to get the site up for a conference, so she decided she would just deal with the embarrassment for now

    As part of our pre-rollout preparations, my client hired a third-party company to do testing on the site. I ended up with a very short list of bugs, only one significant (if obscure). Even so, I was raked over the coals for each report that appeared on the tracker, but I sort of anticipated it by then.

    What I didn't expect was what happened last Friday.

    My client called and said, "you need to hear this." She then read me a letter from the testing firm where they raved about both the site and my responsiveness and talent ( ). Wow! I was stunned.

    She also apologized about the previous mess (apparently, there was something going on with her mother at the same time as well). Jokingly, I asked if this made up for the tongue-lashing at the party. She said, "you're never going to let me forget that now, are you?" I told her hell no, and we both laughed.

    So, vindication and praise by an impartial third-party...and an apology from the client. Whoa. And this couldn't have come at a better time, since the payment is due at the end of the month! I'm still in shock, but...WHOO-HOO!!!!!

    Thank you all! I couldn't have done pulled something like this off without all of the help and information I've found on SitePoint!

    TaliaJ

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    Follow Me On Twitter: @djg gold trophysilver trophybronze trophy Dan Grossman's Avatar
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    Great to hear it all turned out right

    And to hear that a client actually allocates resources for testing of a website!!

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    Excellent ! Well done!

    But still, good luck with her in the future.




    Trying to fill the unforgiving minute
    with sixty seconds' worth of distance run.

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    Anyways, maybe all that will make her trust you more next time.




    Trying to fill the unforgiving minute
    with sixty seconds' worth of distance run.

  5. #5
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    "And to hear that a client actually allocates resources for testing of a website!!"

    Yeah, that was a first for a small client. I thought that was pretty cool.

    "But still, good luck with her in the future."

    Heh. Yeah, this was resolved nicely, but now that I know about her propensity for this sort of behaviour under stress, I'll be more careful.

    Thanks again!

    TaliaJ

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