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  1. #1
    Headed Home! KM Richards's Avatar
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    Needing to record Phone Calls...

    I'm a business owner that is needing to record phone calls with clients and
    vendors. It is legal in my state to do so as long as it is a phone call in which
    I'm am one of the people engaged in the conversation.

    I've been searching for devices to do this with and so far all I've seen is
    cheap stuff. I've even purchased a couple of things that haven't worked
    out very well.

    I do have a little tape recorder that can be used in between the handset
    and base of a corded phone which works somewhat decently, but I always
    have to convert it to digital (onto my PC) which is very time consuming.

    Does anyone know of a good phone, or phone system, that can record
    phone calls in digital format like MP3 or WAV that works well?

  2. #2
    Headed Home! KM Richards's Avatar
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    Seems as though a hand held recorder is going to be the best way to
    go since some of these others options may/may not work very well.
    (I don't have time to buy a bunch of stuff for testing)

    So, I guess I need to stay with my hand held recorder that I can
    plug in to my standard old school phone.

    Does anyone know of a digital version of this....
    (so I don't have to record to tape, making it easier to transfer to my PC)

  3. #3
    Life is short. Be happy today! silver trophybronze trophy Sagewing's Avatar
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    I had the same requirement. Whenever I wanted to record, I used Skype and Callgraph to record into mp3. Very effective!

  4. #4
    SitePoint Wizard silver trophy linkin99's Avatar
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    Good to know for podcasting purposes

  5. #5
    Headed Home! KM Richards's Avatar
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    Quote Originally Posted by Sagewing View Post
    I had the same requirement. Whenever I wanted to record, I used Skype and Callgraph to record into mp3. Very effective!
    I use AT&T all distance calling plan as I do alot of long distance calling,
    (domestically in the US only) so I don't know if I would want to switch
    to another phone service just so I can record my calls.

    Seems like in today's high tech world there would bs some quality plug
    n play options out there that would work with your existing set-up.

    Maybe I haven't yet found a recorder like the one I have only digital
    instead of the small cassette tape.

  6. #6
    King of Paralysis by Analysis bronze trophy
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  7. #7
    Headed Home! KM Richards's Avatar
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    After I posted last night, I did more searching and found something I might
    try at http://www.thespystore.com/telephonerecorder-page1.htm

    It's the "2HR-1600HR VOICE-ACTIVATED TELEPHONE RECORDER AND CONFERENCE ROOM AUDIO RECORDER WITH TIME/DATE STAMP & SD CARD SLOT" for $199.00 located about half way down the page.

    If you ever go to a business meeting and want to record what is said
    so you can prove what those rascals promised that they later deny, you
    could get this cool working pen with built in audio recorder at
    http://www.spygadgets.com/Merchant2/...egory_Code=PEN

    These look pretty cool and they actually write!

  8. #8
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    As for recording phone calls i using Skype for it i use IMCapture for Skype. I always record my interviews with it's help.

  9. #9
    SitePoint Zealot ZXT's Avatar
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    Softphones (the one you use for making voip calls from your computer) has this feature, even the free ones. X-lite and PortGo are two of the best softphones you can download and use for free. I've been using these two on my Onesuite account and I like it very much.

    Recording conversation is just as easy as pushing the record button and it automatically saves as a wav file. The limit is the size of your hard disk so you can pretty much record everything and quality is really clear.


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