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Thread: United Hosting

  1. #1
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    United Hosting

    Hi guys and gals,

    I just thought i'd offer my recommendation to anyone who is interested in/or looking for a good web hosting company.

    I currently use United Hosting and i can tell you that their level of support is literally second to none! I had an issue just now, i sent a support ticket at 4.23am. I got a automated response at 4.24am and then i received a personalised response to my issue at 4.26am. Now i understand its hardly peak time and the guy probably had nothing else to do at that time, but they certainly do offer 24 hour support. This isnt just a one off either. So hats off in my opinion to this company.

    I'm not sure about pricing etc. I am sure there are cheaper deals out there but for the support alone, you cant go wrong!

    Rob

  2. #2
    SitePoint Wizard gate2vn's Avatar
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    I hear good things about them too. Thanks for sharing!
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  3. #3
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    Hi Robert

    I'm glad your impressed and thanks for taking the time to review us. We have a genuine on-site 24x7x365 coverage so you should expect that sort of experience anytime and all the time.

    Thanks again,
    Matt Wallis
    United Communications Limited
    www.unitedhosting.co.uk

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    Congratulation. You find your proper host.
    Ecommerce web hosting all-in-one ecommerce solution
    Free shopping cart for small online retailers

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    SitePoint Wizard silver trophy ldcdc's Avatar
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    I'm not sure about pricing etc. I am sure there are cheaper deals out there but for the support alone, you cant go wrong!
    Looks like "you get what you pay for" just got another vote. Good work Matt and the team!
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    Quote Originally Posted by UH-Matt View Post

    I'm glad your impressed and thanks for taking the time to review us.
    i must have deleted the PM with the discount code in?

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    United Hosting is one of the few TRUE PREMIUM hosts out there!

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    SitePoint Enthusiast reviewman's Avatar
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    I visited their website and found out the price value is not that high. The cheapest one cost 8.00/month, but you only get 0.2G space and 5G traffic.

    It is not competitive enough.

  9. #9
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    Quote Originally Posted by reviewman View Post
    I visited their website and found out the price value is not that high. The cheapest one cost 8.00/month, but you only get 0.2G space and 5G traffic.

    It is not competitive enough.
    yeh but the customer service is top notch! Would you rather pay less and get a poor service or pay a few quid more and get ticket responses 24 hours a day!

    I have been with a few webhosts and found their product to be good but their customer service and response times is appauling!

    If price is all you care about then you're better off looking else where. However if you find yourself in a situation late at night and you want a quick response, you'll be glad you chose UH.

  10. #10
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    It is not competitive enough.
    Every industry has different levels of product.

    We happen to be mid-to-high end hosting.. which is not going to suit everyone... it does not however make us uncompetative. There is a massive segment that wants hosting with higher standards than the average bargain basement host that might suit YOUR needs but not THEIR needs.

    Thanks

  11. #11
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    Quote Originally Posted by 01globalnet View Post
    United Hosting is one of the few TRUE PREMIUM hosts out there!
    Thanks for your information.

  12. #12
    SitePoint Wizard bronze trophy bluedreamer's Avatar
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    Quote Originally Posted by reviewman View Post
    I visited their website and found out the price value is not that high. The cheapest one cost 8.00/month, but you only get 0.2G space and 5G traffic.

    It is not competitive enough.
    I'd have to disagree with you there. Unlike many "cram them in and sell it cheap" hosts, UH provide quality over quantity. As every seasoned web developer knows, price often reflects the real value of what you buy, and if you have a site that's critical to your business there are more important factors than simply what you pay.


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