I'm using ejunkie to manage my store, selling stock images and graphics. I had a customer contact me recently saying that they did not get the purchased files in the download. The files are contained within a ZIP archive, and within that there are different folders that contain the various vector graphics files.
This customer said that when the ZIP is downloaded (which they've re-downloaded a few times just to see if that made a difference), all they see within the main folder is:
._.DS_Store 1 kb
.DS_Store 7 kb
Licence.txt 8 kb
Notes.txt 1 kb
What they should see is:
FYI, I'm on a Mac, and used DropStuff to create the ZIP archive.
Any idea why the two folders don't show?