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Thread: Webscribble: Webjobs: PROBLEMS: Buyer Beware!

  1. #26
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    Things have improved at webscribble.. they have a new webjobs available that is improved and they have new releases planned with extra features. They now have a members forum to discuss any bugs or problems, and the best part is they have a new guy working there called eugine and he fixes any problems listed in the forum instantly...

    Things are looking up for webscribble lets hope they keep up the good work which was long overdue i might add.

  2. #27
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    It will take a lot more than that to repair the damage they've done over the years. Better to err on the side of caution.

  3. #28
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    I still would not recommend this Webscribble webjobs script. Here is why.

    1. The webscribble webjobs is a spam magnet since none of their submit forms support CAPTCHA - this can be tested on their demo site.
    2. If you submit an attached resume\cv, the notification is sent to the site owners email address, rather than to the job posters address.
    3. The script does not support SMTP and uses phpmailer, so your notifications are bound to end up in spam\junk folders or not be delivered PERIOD.
    4. The 'featured employers' new feature does not place jobs posted by the featured employer above the none featured ones. Further, their is no identifier that the jobs have been posted by a featured employer. In essence the featured employer ONLY shows up on the front page.
    5. The new 'Indeed Backfill' does not respect the 'Job Type' when doing a quick search.
    6. The script does not support loggin using email address rather than username - this should be an option for the site owner.
    7. Passwords are NOT encrypted in the database. Since nobody knows what all those encrypted files contain, I strongly believe that they have backdoor access to your site... (...hmmm.... enough said)

    Since my support contract with them has expired, and their forums require one to have a support contract in place to post, In fairness to them, I have emailed this link to their support and to alexander and hopefully they will address these issues here.

    If anybody else has issues with their script and don't have access to their forums or have not been suckered into buying support to report bugs, please add to this thread. I suspect they will be monitoring it since I plan on 'reminding' them every so often to check here

    PS: To report the above bugs and have them resolve via their support process would cost me $72.25. In these hard times, and as a license holder, I doubt I will be paying that -- even to access their "Community Forum".

  4. #29
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    No response from webscribble... Not surprising since thats how they operate. Just sent them another 'reminder' to visit this thread.

  5. #30
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    Quote Originally Posted by woea1 View Post
    Their software contains a copyright protection build-in.
    They can disable your website if they want and the copyright protection is doing it’s work every month automatically so that means if you ever have a disabled website because of this protection script or module in webdate even when you’re a lifetime member and paid for everything, then you will probably have it every month untill you find a solution yourself! They didn’t tell me about the copyright protection at the moment of purchase! If your webdate script is working great on a 3th party hoster (example hoster 3ix) it doesn’t mean the build in copyrightprotection will… You end up with a blank screen and probably downtime (every month) instead of a website even when you paid for everything. It's about webdate from webscribble (dating software script)
    I decided to quit using the script because even when i change hoster (or hosting from webscribble) the copyright module is still there hiding in the script and nobody can guarantee me that i will not have downtime anymore since support doesn't want to change anything related to the protection module. I paid and lost about 400$
    I agree - Webjobs - This copyright protection is an aching scam and worse still - the Admin Area which contains very sensitive information about your users etc will only work if the webscribble site is working!!

    Invasive and insulting.

    Have had the webjobs for three months now and it contains several bugs. The recent problems with its own web site demonstrates why having copyright protection is such an appalling idea.

    I understood that I have bought a site which was free from basic restrictions and NOT subject to a lifetime's tie -in this is not the case.

    They are replete in the art of flannel in their sales speil and one of the very worts aspects is their continuous self praise which are posted on various forums, under the guise of independent comments.

    Here's the laugh....they cant even write the reviews well - its like a child is telling lies about who ate the chocolate cake - which is plastered all over his face!!

    I could run through the vast number of bugs, the poor quality support, poor php design - but this is nothing as like knowing that they are actually SPYING on your every move using the copyright nonsense.

    What is clear is that the script will never be free of their clutches and that gives enormous suspicion of potential sabotage......espcially at the time when the free support is expiring!

    You will then become their hostage and with scripts that have so many bugs, you'll be paying forever.

    Any group of folks capable of BS as much as them.

    Their web site is currently down:

    my web site's hosting works fine, the admin area which I now discover is peramanently connected to their servers also does not work. What a surprise.

    I'll wager an each way on:
    1. they've gone out of business
      they have been spammed
      they've done a "runner"


    They'd better have a good explanation for this - I MAD AS HELL.

    Look for another jobs board script.
    Last edited by raena; Nov 10, 2009 at 00:08. Reason: removed some of the snarlier stuff.

  6. #31
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    Guys - it's fine to air your frustrations regarding the software, but please try and keep it civil and avoid any personal insults.

  7. #32
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    Angry Webscribble...RUN AWAY AS FAST AS YOU CAN!

    WARNING...DO NOT BUY FROM THEM! Once they have your money, your done!

  8. #33
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    Any recommendation for another job board ?
    Thai Boxing
    E-Pix
    Chaaban
    Tekfirm Want to have a web site ?

  9. #34
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    Is there maybe someone who sell his licence from webjobs

  10. #35
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    I must double--and perhaps--triple the warning issued by the initial poster about being wary of webscribble. I bought their webdate software and it was an absolute nightmare. The code was so buggy, there were always major glitches that I'd have to pay programmers to fix because their tech and customer support are non-existent. Do yourself a favor and just shell out for programmers from the beginning--or find another company that offers premade packages that actually work--you will save yourself hours of time, frustration, and, in the end, money.

  11. #36
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    Webscribble Webjobs has out done themselves.

    So, today I went to download their latest version with a prayer that there had been an improvement. Alas, they have disabled my ability to download the script.

    When I bought it in 2007, it came with a lifetime license. Today, they are asking for $144. This is a classic example of bait and switch.

    If the product worked that would have been different. I can officially term webscribble as a bunch of crooks! - This is not a personal attack.

  12. #37
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    Hi mrmwangi
    the $141 is actually worth it. webjobs is nothing like it used to be before. Webjobs now works and there are new features added every 2 months or so. They now have skilled staff that work on the program and they are showing 100% improvement.

    a year or so ago i would have agreed with the negative approach to webjobs but now i can honestly say i have done a complete turnaround.

    The latest update alone has facebook login and linkedin login features, the skins they supply are perfect and so easy to change from one to another and to customise if need be, they also have the iphone skin for iphones and ipads.

    There is a whole new vision going on at webscribble and they are heading the right direction, i give them a 10 out of 10 for the latest webjobs.

    Have a good look at what your getting for the $141 its worth every cent. If we want webjobs to keep growing and to keep up to date with the latest features than the guys at webscribble do need to be paid so they can survive like the rest of us.

    pay the $141 and update to the latest webjobs you wont be disapointed....

    Boats09

  13. #38
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    Quote Originally Posted by boats09 View Post
    webjobs is nothing like it used to be before.
    Yeah, right.
    Quote Originally Posted by boats09 View Post
    If we want webjobs to keep growing...
    Why do you imagine we want that, after the horror you have put us through for donkey years?
    Quote Originally Posted by boats09 View Post
    pay the $141...
    How about you honor your agreement with him instead? Or better still, pay for him and all the other folks duped and frustrated away after paying you good money? Why am I even wasting my time responding to this nonsense...

  14. #39
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    i think you are mistaken Sola, i am not webscribble i am a customer of webscribble.. and as a customer i can say that yes there was nightmares in the past but things are different now and i am so happy with webjobs and its functions.. test it for yourself if you dont believe me...

  15. #40
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    Quote Originally Posted by boats09 View Post
    i am not webscribble i am a customer of webscribble...
    Pish posh. Go hawk that to another ignoramus elsewhere.

  16. #41
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    I beg your pardon mate, are you being a touch rude, because you are way out of line. I'm from Australia and as i said i am a customer of webscribble i do not work for them.
    So if you have something to say to me than i suggest you watch your manners mate.

  17. #42
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    I think this thread has run it's course, and the name calling and insults just prove my point.

    THREAD CLOSED

    Edit:

    Due to the vendors request, I'm reopening the thread. Do NOT let the thread become personal or attacking again....
    Dave Maxwell - Manage Your Site Team Leader
    My favorite YouTube Video! | Star Wars, Dr Suess Style

  18. #43
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    While we ignored this post for quite a while, mainly because we believe the majority of the posts here are posted by competitors (this thread used to have posts blatantly posted by competitors advertising their products, before SitePoint deleted them), mrmwangi's latest post simply must be responded to.

    I'll address each of his points throughout this thread in reverse order:


    So, today I went to download their latest version with a prayer that there had been an improvement. Alas, they have disabled my ability to download the script.
    This is simply not true. In fact, all users can always download the software they purchased from their web site. We offer one year of free updates, which is very competitive compared to our job board products out there. We did come out with an update (our sixth for the year), to which mrmwangi did not have access because he has not renewed his updates for an additional year. He can always download the most recent version up to one year from his original purchase.


    When I bought it in 2007, it came with a lifetime license. Today, they are asking for $144. This is a classic example of bait and switch.

    If the product worked that would have been different. I can officially term webscribble as a bunch of crooks! - This is not a personal attack.
    We totally agree with the first sentence here. Every license we sell is a lifetime license. This means once you pay once, it's yours forever. What we are asking payment for is simply the upgrade (NOT his original license as is implied here). We have been actively developing the software over the course of the last year to year and half and have added dozens of new features. To receive this upgrade and support, there is a fee involved. The upgrade is entirely optional. mrmwangi is not required to upgrade and can in fact continue to use his license for the version that he purchased forever without any additional charges.

    Now to address some of the previous posts:

    1. The webscribble webjobs is a spam magnet since none of their submit forms support CAPTCHA - this can be tested on their demo site.
    We have this feature. For those interested, you can read about it here.

    2. If you submit an attached resume\cv, the notification is sent to the site owners email address, rather than to the job posters address.
    Resume are attached with e-mails and sent to the employers. You can test this in our demo.

    3. The script does not support SMTP and uses phpmailer, so your notifications are bound to end up in spam\junk folders or not be delivered PERIOD.
    It's true that we don't have an SMTP setup in webJobs at the moment. However, notifications are not "bound" to end up in the spam folder. This is simply a misstatement, and wholly depends on your host. As long as your host isn't on an e-mail blacklist, e-mails will be delivered just fine. If an SMTP setup is desired, it is actually possible, it simply must be configured at the server level (in the php.ini file).

    4. The 'featured employers' new feature does not place jobs posted by the featured employer above the none featured ones. Further, their is no identifier that the jobs have been posted by a featured employer. In essence the featured employer ONLY shows up on the front page.
    This is a good suggestion. We've implemented it!

    5. The new 'Indeed Backfill' does not respect the 'Job Type' when doing a quick search.
    We agree that this would be great to have. However, this is a limitation of Indeed. Indeed doesn't support categories in their API, therefore it is impossible for us to implement this.

    6. The script does not support loggin using email address rather than username - this should be an option for the site owner.
    That's an interesting suggestion, but not one that is often asked. We'll certainly consider it for the future.

    7. Passwords are NOT encrypted in the database. Since nobody knows what all those encrypted files contain, I strongly believe that they have backdoor access to your site... (...hmmm.... enough said
    It's true that passwords are not encrypted in the database. However, the insinuation that we somehow have backdoor access to the site as a result of these passwords is simply untrue. We have absolutely no backdoor access to any of our customer's web site. The reason we keep password unencrypted in the database is because we have many customers who integrate webJobs with other applications. Having the passwords unencrypted makes such integrations much easier. With that said, it is something we're definitely considering changing in the future. Additionally, the admin password is encrypted.

    1. When trying to log into the installed site, the log in button errored out since it was pointing to a non existant folder
    I'm really not sure what this refers to unfortunately, so it's difficult to respond to. I would recommend taking a look at our demo, you'll see that it's possible to login with no problems.

    2. The USERNAME IS CaSEsenSitivE therefore John JOHN JoHN JohN (e.t.c) are different users; to them, this is a feature not a bug
    This was a good suggestion, and we added this a while back.

    4. When an employer adds a job to the system, the text is horribly distorted - I have a ticket open with them and they do not have any timeframe for a fix - This has been open for a week now.
    This is probably a bug we used to have in our system. As you see in our demo, it has long been fixed.

    5. Support leaves a lot to be desired and is border line non functional.
    Anyone with an active support plan (we offer free support for one year after purchase) can reach our support 9AM-5PM EST Monday-Friday by e-mail and live chat.

    6. Their forums have only 16 postings with the most recent being a year old
    Our forum has over 2,000 posts, with the most recent being today (at the time of this writing).

    This post has gotten quite long so it is hard to address everyone in this thread. As I mentioned at the beginning, we strongly believe some of these posts are not by true customers, but rather by competitors (too many posters here have signed up only to make a post in this thread and no others). With that said, if there are any true customers who are having issues with their software, we are here to help.

    One of the biggest complaints that we've received from customers was our support, not the quality of the software. In the past year and a half, we have totally restructured our support department. We've brought on actual programmers to do the support, so that they can help you effectively debug problems. We've become very active in our forums, and have our software engineers actively post in them to help customers out. And finally, we've added a live chat which is available every business day from 9am-5pm. As a result, our customers typically receive a reply within an hour or less, and get great service. It's been a total turnaround, and our customers are thrilled!

    To back up our words, we've gone a step further. If you're not happy with webJobs for any reason, we offer a 30 day unconditional money back guarantee. If you're not happy for ANY reason, simply delete the software and we'll give you a full refund, no questions asked! So to potential buyers, give us a chance. You've got nothing to lose, and we're positive that you'll be thrilled with our product.

  19. #44
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    Quote Originally Posted by DaveMaxwell View Post
    I think this thread has run it's course, and the name calling and insults just prove my point.
    If you're making reference to my post, Dave, I don't see the insult to anyone. Simple enough English if properly deciphered. I have no control over how anyone chooses to "understand" it though. But I'm gone all the same. I dumped the product eons ago so this is just dirty water under the bridge to me.

  20. #45
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    Quote Originally Posted by commandos View Post
    Any recommendation for another job board ?
    I use this http://www.dailywp.com/jobpress-proffesional/ for my site, excellent features and support, you can try it.

  21. #46
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    This old thread was an entertaining/sad read! I thought a lot of the comments look like fake accounts. (I'm not associated with the company in any way).

    Some of you are splitting hairs though.. For example:
    1: The CHMOD problem, you just have to allow a folder to be writable in FTP, you could have searched Google in 10 seconds to figure it out! Usually their are install instructions with an application, always read those first before clicking around :P (hopefully there was a readme.txt or something)

    2: Complaining about a "text issue", thats just a small CSS fix, not a serious bug.

    3: "Lifetime License of Updates", I've never purchased anything that gave me updates for life including the new versions, not even Microsoft does that.

    4: "Shutdown", I think this is smart (phpFox has a verification system similar), do you know how many sites now-a-days just rip-off software developers hard work? It's for their safety!

    I have no personal use for such an application, but all the negativity and seeing the authors response actually encourages me to get a copy, knowing it's not a dead system and that the authors actually take time to respond.

  22. #47
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    Hello.. I'm looking into purchasing a job board (webscribble makes one), but I'm seeing a lot of negative post, but Webscribble seems to have reasons for the negative posts. I'm brand new to sitepoint and I was attempting to respond to a post from yesterday and today, but for some reason the post has been closed and since I can't ask either one of those party members now, I thought I would ask some older posts, so was your situation ever resolved and if so, are you satisfied now? Thanks

  23. #48
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    Hi John,

    Thanks so much for considering our software! We've really been working hard to turn opinions around recently (see boats09's post in this thread at http://www.sitepoint.com/forums/show...5&postcount=37), but ultimately it's your decision of course. If you're not happy, just ask us for your money back within 30 days of purchase and it's yours.

  24. #49
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    I own a recruiting firm and am thinking about possibly building a job board, so I’m reviewing possible options. I have found a several post to be interesting. There are always two sides to every story. I'm referring to a post from yesterday and today that was closed. Both parties had mentioned the Better Business Bureau in their post. So I went to www.bbb.org and looked up Webscribble and what I found is NOT GOOD. In Webscribble’s rebuttal’s they make it seem as if in 10 years of business they have “only” had 16 complaints (I’m sure schubill’s complaint has yet to be logged which makes 16) over that time frame. The truth is they have 14 complaints in the last 36 months. That to me is a huge number I have owned a recruiting business for 25 years and never ever once have I had a complaint against me or any of my 12 recruiters that work here. One complaint - Ok, Two complaints - Red Flag, 14 Complaints in 36 months something is going on. Any attempt at justifying 14 complaints in 36 months you’re just making up excuses. Only one complaint in the last 36 months of those 14 complaints was resolved. Webscribble stated that they have 1000’s of customers or job boards (I find this so hard to believe that I’m calling you out on this). To complain to the Better Business Bureau you have to be fed up, and have reached your breaking point, so imagine how many clients didn’t go and file a complaint with BBB, but were given the run around or how many clients had to jump through hoops for webscribble before they helped them. When I purchase something I hope that company back’s it’s product and from what I see either Webscribble’s product don’t work or they sell you a product knowing they will nickel and dime you for extra money and that’s how they make their money. What really surprises me is that Webscribble stated that they have fixed the past problems of people that filed with the BBB and they are trying to change their image. Oh yeah how hard are you trying if there are still 13 unresolved BBB complaints and why not fix this individual (schubill’s) problem if it’s not that big of a deal like you are trying to make it seem, why spend so much time trying to fight this individual on these postings. In the post to me you claim you are trying extremely hard to change your image. I don't see it that way, if your still having problems with clients and have unresolved issues with BBB. With the image that is portrayed of Webscribble on the internet or even with BBB they should be going above and beyond to prove their worth to clients/customers. Webscribble you are coming off looking awful (it looks like excuse after excuse). The negative publicity that you are getting is costing you people like me from purchasing your product. I’m not saying that the customer is always right, but in this case I’m going to say he/she are. When there is smoke, there is a fire (and with Webscribble way too much smoke).

    I have found other job board scripts and am going to do some research on those sites and in the next day or two I will follow up and let you guys know what I find out. Anyone that is reading this post is obviously looking into purchasing a job board, what job boards are you finding that have good reviews. Thanks for any help and assistance that you can provide.

    Schubill if you see this post please email with a number or email address that you can be reached at. I have an idea for you, I don't appreciate having my time wasted (What you are relying on is people logging on to sitepoint and seeing your post, which is good, because you are hitting people that are looking at purchasing job boards and their doing their due diligence in research by reviewing this site (I will highly recommend sitepoint, I learned a lot), but what I would suggest… You need to do is send website traffic to potential buyers (recruiters and such) about your experiences with Webscribble and this can be done through social networking sites - Linkedin has over 100,000 recruiters and what you will need to do is join their groups, this will allow you to reach a lot of people in a short period of time, you can do this with other sites such as Facebook, twitter, Etc. and get the word out). I would also like to discuss possible split recruiting work with you. Please email me at your earliest convenience at johntaylor1961@gmail.com. Hopefully I was able to provide you with an option in your ongoing crusade against Webscribble. I look forward to hearing from you and hopefully doing business in the future.

    Webscribble I don't appreciate you having me waste my time by having me look you up on the BBB report only to find negative things out. You try to come off as only one complaint in the last year, that's not what I found or saw. I saw 14 complaints in the last 36 months and only one that was resolved. I hope all your future customers look up that report, like you have asked them to.

  25. #50
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    Hi John,

    I'm sorry if you felt that we misled you, that certainly wasn't our intention. If you look at the report, you will see that there has been a single complaint in the last 12 months, and 13 total in the last 36 months. As shown in the report, all 13 have been resolved. None of them remain unresolved. You can see this right on the report where it says:

    These complaints were closed as:
    13 Resolved

    As I mentioned before, we've been working very hard to make every one of our customers happy. We think it's working, since we have only a single complaint in the last year, which we resolved amicably.

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