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  1. #1
    SitePoint Evangelist
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    Managed or root?

    In need of a hosting upgrade with my current host 1&1, I'm looking at the option of managed or root.

    I'm wondering if, as I'm not a tech expert, root is beyond my scope or whether can it be sensibly handled?

    Question 1 : Never having done this before, what's likely to be involved in the server admin - presumably I'll be needing to upgrade the OS from time to time?

    Reading their promo:
    '1&1 handles all the server administration and pre-installs features like MySQL Databases, Firewall protection, a GeoTrust Dedicated SSL Certificate, and advanced configuration tools.'

    Sounds nice.
    Question 2: Am I right to assume that 'all the normal stuff' is likely to be installed, and which of the above won't be?

    More from their promo:
    '1&1 Managed Server packages also include all of the intuitive site-building and marketing tools found in 1&1's top-of-the-line shared hosting plan.'

    Fine, And I don't care as they're not that good so I don't use them anyway. And it'd be useful to add some fairly common stuff they seem to not bother with.

    And more:
    'Plus, daily backup of your data is completely automated.'

    This might be a mixed blessing... 'Backup' has bothered me for awhile. I've heard tales of woe where hosts haven't done dailies, or have restored out-of-date data.
    Some of my site has frequently-changed data, some of which is critical - for example, new member registrations. In less-critical stuff, for instance where I've updated a graphic, fixed a typo or something similar, I'd like the advantage of knowing when stuff got hosed - and therefore being able to restore with the current copy, rather than my host restoring with out-of-date stuff.

    Question 3: With a root server, other than files being visibly corrupted or absent, how will I become aware that things ain't right?

    And finally, I'm sure there's a bunch of stuff of which I'm not aware and therefore haven't considered. Suggestions appreciated, please & thanks.

  2. #2
    SitePoint Addict
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    These are really questions to ask 1&1. But since you're not a "tech expert" then you'll definitely want to be sure you have some sort of support from them - which may be what they mean by "managed server" - and what kind of support that involves, specifically. It may also mean that they provide monitoring services to let you know if something is going wrong on the server.

  3. #3
    SitePoint Evangelist
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    Thanks. Their support is often variable between really good and total crap.

    I'm now trying their mid-level VPS - for which their documentation is almost nil, so I'm off to learn about Plesk.


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