Are you charging for additional comps or revisions
Hi, we're currently charging per hour for our services. This includes a single comp. Any revisions necessary continue to get charged at our standard hourly rate. I've recently had someone call this into question, so I'm wondering how others are handling revisions.
My theory has been, my time is worth x per hour and we agreed on such when entering into a business agreement, why should i offer revisions for free?
If you were paying per-project then I think you could include a number of free revisions with the price. - But if you (as you are) charging hourly then I see no reason why you shouldn' charge for your revisions.
I work per-project, but if I was working hourly this is exactly what I would expect, especially if the revisions are as a result of them changing their mind, or giving you wrong information.
Whether you charge hourly or project based, I recommend you initially propose that the client gets x number of concepts and x revisions of the chosen concept. Anything beyond that is charged at your usual fees (hourly rate or a fixed fee per revision/concept etc).
I stick to one concept, two revisions. Really don't want to drag out the design process.
The key is to have the client complete a need analysis that asks careful questions about the design they require - then if you create a design to that exact spec, they can't argue that they somehow deserve free revisions just because they didn't really like what you created.
Regardless of your initial agreement (per hour) you should provide free bug fixes/security patches. New design/functions, requested after you have agreed to take the project - charged based on your hourly rate.