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  1. #1
    SitePoint Guru CompiledMonkey's Avatar
    Join Date
    Sep 2002
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    Richmond, VA
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    Looking for good "help desk" software...

    My system administrator asked if I knew of any web based help desk software he could use internally to manage requests. The only requirement, aside from being web based, is that it integrate with Active Directory for authentication. Does anyone have any suggestions on what we should use?

  2. #2
    SitePoint Wizard
    Join Date
    Oct 2001
    Location
    Lancaster, PA
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    I don't know much about help desk software, but the one I've seen many organazations including my web host using is www.kayako.com and it looks like a great solution.

    HTH,

    Steve


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