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Aug 17, 2007, 05:23 #1
- Join Date
- Nov 2005
- 39 Post(s)
- 0 Thread(s)
Look.ca - Has Anyone Used Them Before ??... I'm Confused, Please Help
I have a Canadian client who has registered a .ca domain name using Look.ca .
I wanted to use my current host here in Trinidad (because I'm accustomed to their servers) so I figured that it was just a matter of logging in to my client's Look.ca account and pointing the domain's name servers and IP's to my hosting.
I swear to you Look.ca has the most confusing procedure ever to do this.
Right now I have about a million passwords that they e-mailed to us and a whole bunch of different usernames.
The last thing they said was to wait for 24-48 hours until I see the domain as parked (which it is) then click the "upgrade" link.
There is no upgrade link on that page, but there is a "logging in to your account" link. The problem is that none of the million passwords that Look.ca e-mailed us work. Hell, I'm not even sure where exactly I'm supposed to login, because there are two different sections to do so... this and that.
I can't see their help files... all I'm getting are 404 errors when I click help and worst of all, we can't dial 1 800 numbers from here (even if we use 1 880 to pay for the call) so I can't get their customer service.
Does anyone have any experience with using Look.ca ??
Can someone please explain this to me??
Trying to fill the unforgiving minute
with sixty seconds' worth of distance run.