what is a 500 internal server error? i was uploading things to my site and all the sudden on one of the pages where i submit a form it gives me a 500 internal server error. i contacted support and they said they were working on it. i have tried to upload an old version of the file that worked before but it still gave me the same error. they said they would get back to me within 24 hours, its been three days and i still have the problem and no notes/email from them . does internal sever error mean its not a problem on my side or could it be some of my code causing the problem?