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  1. #1
    SitePoint Member
    Join Date
    Jun 2007
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    Can you find my problem?

    Hi there,

    I'm the person responsible for maintaining a website, and have received rare reports of problems when trying to access our buy page at:

    It tends to be people using early versions of IE7, and they report that the page simply loads blank. However, as many tests as I can do (manually on different computers, plus browsercam.com) I simply cannot replicate this problem and therefore diagnose what could possibly be causing this?

    EDIT = Problem now resolved. Turns out that Norton Antivirus inserts Javascript into pages that use JS pop-up windows (in this instance a calendar date-selector) and kills the page thinking it's a security risk!?

    Changed the logic to use CSS show / hide functionaily instead
    Last edited by PrevxWeb; Jun 18, 2007 at 07:13.

  2. #2
    SitePoint Addict
    Join Date
    Apr 2007
    Location
    Phoenix, AZ
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    Welcome to the forum. There are many helpful people here and someone will be able to help. I only have IE6 & Firefox. No problems accessing your page.
    Joe

  3. #3
    SitePoint Zealot kimberlybarryd's Avatar
    Join Date
    Jan 2007
    Location
    Nova Scotia, Canada
    Posts
    183
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