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  1. #1
    SitePoint Evangelist
    Join Date
    Jul 2005
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    ticket support system

    hi, i want to build a ticket support system for my company, so when a client has a technical question, they can email a support address and get assigned a ticket number. then my colleague will get the email and respond when he can. my question/s is:
    a) is there any existing system i can use (free if possible. i would rather use an existing system as i have limited time!)
    b) how can i write some code that acts when an email address is sent. ie: user sends email, the server receives it and executes some code (sends an email back with assigned ticket number and adds record to db).
    thanks
    - G

  2. #2
    Original Gangster silver trophy Thing's Avatar
    Join Date
    Oct 2000
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    Philadelphia, PA
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    Aspin.com is a great site for prebuilt ASP/.NET apps. I found a few here:

    http://www.aspin.com/func/search?tre...=all&x=24&y=10

  3. #3
    SitePoint Guru SSJ's Avatar
    Join Date
    Jan 2007
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    www dot troubleticketexpress dot com

    -SSJ


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