I have a desktop theme available from my site (www.pawsitronic.com/pawmarket.html)
Recently a friend of mine has tried to install this theme on three different computers, and the .wav files won't play. It gives the error message "Couldn't find destination format". The theme works fine on my computer and another I have installed it on.
How can I make sure that it works right for most people? I believe I've done everything right..so now I need heeeeeelp!!
From what I know, the .wav files won't play anywhere, not through winamp, media player, or even through explorer. It still gives the same error message.
The only thing I can think of, was that the theme file was made using a theme installer/editor from tucows. If you manually installed the .zip file instead of running the installer, could that have messed it up?
What version of DirectX do you have installed on your computer (check your control panel) and what version of Windows Media Player do you have installed?
My guess is that you have MPEG .WAV encoding on your computer. If this is so then you need to let people know. In order to play the .WAV files they will need DirectX 6.2 or Higher (7 is the current version) and Windows Media Player 5.0 or Higher (6.4 is current version, 7 is in beta). Both of these can be found at the Windows Update site. A lot of magazines also publish DirectX on their CD's because it has become so integral to Window's games. If you don't have the DirectX Control Panel installed you can also download that from Windows Update and find it on various Magazine CD's like MaximumPC.