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View Poll Results: How do you feel about your ISP's 'Service Status' Page

Voters
11. You may not vote on this poll
  • Death to the status page that is never updated!

    3 27.27%
  • Sometimes people update them

    0 0%
  • Its always updated, in fact, i'm not sure they've ever had the *whole* system working

    3 27.27%
  • My ISP is perfect, so I've never needed to see the status page

    3 27.27%
  • steveroot should stop ranting, stop posting silly polls and get back to work

    2 18.18%
Results 1 to 4 of 4
  1. #1
    SitePoint Enthusiast
    Join Date
    Aug 1999
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    Kent, UK
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    ARGHHHH! - Death to the never updated 'Service Status' page!

    Is it me?

    There I am, happily working away when all my FTP uploads stop. Hmmm, thats strange, check another server.... nothing. Reboot (well, I am using windows so you never can tell), still nothing. HTTP still works so of to my ISPs 'service status' page just to check and it says 'All systems OK'. But their is a phone number so I try that to get a message recorded at 10am this morning saying there is trouble with FTP.

    10AM!!!!!!! - Its now 2pm and they haven't changed the service status page. Not that there's allot that I can do about it, but why bother having a page if it will never be updated (and my ISP is a rather large British Telecomunications company, naming no names ).

    So, Is it me? - Should I shut up shop now and go and de-stress over christmas, or is the unchanged status page an issue worth typing a hundred words over.

    Lets hear what you all think

  2. #2
    SitePoint Wizard silver trophy Jeremy W.'s Avatar
    Join Date
    Jun 2001
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    Toronto, Canada
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    Personally I'd never go to their website anyways, it's an external business model for most ISP's whereas the phone system is automated by the ticket system (if they're smart)
    SVP Marketing, SoCast SRM
    Personal blog: Strategerize
    Twitter: @jeremywright

  3. #3
    SitePoint Enthusiast z00om's Avatar
    Join Date
    Dec 2001
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    California
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    I just checked mine to confirm they actually had one, it appears to work correctly..
    [z00om : home]
    [z00om@hotmail.com]
    [z00om : aim]
    [77968493 : icq]

  4. #4
    We like music. weirdbeardmt's Avatar
    Join Date
    May 2001
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    I figured they were mostly automatic. Hmmm... Im more worried about my host going down...
    I swear to drunk I'm not God.
    Matt's debating is not a crime
    Hint: Don't buy a stupid dwarf Clicky


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