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  1. #1
    SitePoint Evangelist Azam.net's Avatar
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    Thumbs up Anybody tried Midphase or Powweb please?

    Looking for more webhosting for different sites: I was wondering if anybody had any opinions on Midphase or Powweb please. I have researched them both throughly but would be interested to know what the latest opinions are on them.

    Thanks very much
    Last edited by Matt Mickiewicz; Feb 13, 2012 at 16:10.
    Azam Marketing, Inc.
    Award-Winning Digital Marketing and Design Results Since 1997
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  2. #2
    SitePoint Member
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    May 2006
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    Angry Stay away from midphase...

    Just got screwed by them. I had a site with them for 1 yr.Great Initial low cost turns to high costs to add on, email is horrible, and customer service is non-existent. And auto renewal is a fraud. Still trying to get my money - I cancelled a few days later than their policy says. I filed Better business Bureau complaint and credit card dispute. Read the 16 pages of fine print on their terms and conditions. Their customer service is the WORST. Watch out for this guy named "MARK". Seems like one guy in billing is an ahole. STAY away from these guys, they rip you off. They make no allowance for unused time/space. I didn't use the site for 2 months before renewal and they still are fighting to charge me the full years cost. Here's some of their email reply's:

    "Understand it is not our business to take advantage of you, nor is it
    our intentions. We do, however, have a business need to collect what
    is rightfully ours and we base these decisions entirely on your
    account history and compliance with our Terms of Service policy."

    Dan Ushman
    Billing Manager
    AND....

    Since you have disputed the charge with your credit card company we
    have no choice in this matter.

    Once we receive the charge back notice we will supply all the details
    to your credit card company.
    You will also be sent to collections and will be reflected on your credit.

    Thank you,

    Mark

  3. #3
    SitePoint Addict
    Join Date
    Dec 2005
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    dante805, sorry to hear about your problems.

    I hope everything works out fine...
    I've been using www.HostGator.com
    for 38 months... and it's been awesome.

    Get The Maximum HostGator Discount With These HostGator Coupons!

  4. #4
    SitePoint Enthusiast
    Join Date
    Oct 2004
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    Ack, dante that is a rough experience. They do have a little bit of a complicated cancellation process which may be a pain. In the dealings I've had with PowWeb, it has been positive. They have some amazing specials giving you quite a few free months, etc.


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