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  1. #1
    SitePoint Addict
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    Support ticket system via email

    I am looking for a (hopefully free) support system that will create a ticket when one of my email boxes recieves an email. The ticket of course should be created with the contents of that email. I don't need anything fancy, just a place to keep track of the initial ticket, who sent it, and responses.

  2. #2
    SitePoint Addict
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    Here's a good one:

    http://www.cerberusweb.com

    And it's free if you only use one support@ email address.

    - Vince

  3. #3
    SitePoint Addict
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    There's also a couple of free ones included with most hosting accounts. Look for the Fantastico scripts.

    Andrew

  4. #4
    SitePoint Enthusiast
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    Another vote for Cerberus You won't find a better free helpdesk.
    Alasdair Stewart
    PHPAudit - Securely License & Distribute your PHP product now!
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  5. #5
    SitePoint Addict Shalin's Avatar
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    You can try Helpdesk Pilot too to create support tickets via email. http://www.helpdeskpilot.com. It has a free version that support one email address.

    Ah! that's like self promotion

    If you need something which is 100% free and unlimited you can try OS Ticket. http://www.osticket.com.
    Help Desk Software - Helpdesk Pilot
    Flash Screensaver - Screenswift for Windows
    Online Polls - Tezaa.com
    Address Book Software - Addza for Windows


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