SitePoint Sponsor

User Tag List

Results 1 to 20 of 20
  1. #1
    ::==:: Bonzo_CS's Avatar
    Join Date
    Dec 2003
    Location
    (Cardiff Wales)
    Posts
    747
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Tiny computers gone bust!

    Tiny Computers

    Hey all,

    Just thought I'd ask some advice on this scenario.....

    Basically just graduated from uni, trying to fullfill a dream of starting my own business. Just got the office and ordered a large proportion of my budget on computer equip from www.tiny.com.

    I have waited about 18-20days for delivery, so called them yesterday to cancel as was fed up of waiting. I was told then not to cancel and that the order was due for dispatch Friday. Woke up this morning and found out the compny have gone bust! Not only don't I know whether I am getting the money back, but I don't know if I have any remaining budget to buy replacements? Any advice? :'(

    By the way the dirty rats have still got their site live enabling them still to receive money for possible not-knowing customers!

  2. #2
    SitePoint Addict
    Join Date
    Dec 2002
    Location
    Preston, England
    Posts
    259
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    yeah, this is pain. One guy on another forum i use works there, he's _not_ happy to say the least. As i understand it any harware orders ready to roll will still be delivered provided ou can show payment. If you have paid on a Credit Card and aren't getting the products you should be able to claim from the card company.

  3. #3
    Non-Member Egor's Avatar
    Join Date
    Jan 2004
    Location
    Melbourne, Australia
    Posts
    7,305
    Mentioned
    1 Post(s)
    Tagged
    1 Thread(s)
    Well do I have advice for you or what...






















    Ha Ha!!!

  4. #4
    ::==:: Bonzo_CS's Avatar
    Join Date
    Dec 2003
    Location
    (Cardiff Wales)
    Posts
    747
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    You think its funny!!!!

  5. #5
    I am obstructing justice. bronze trophy fatnewt's Avatar
    Join Date
    Jul 2002
    Location
    Ottawa, Canada
    Posts
    1,766
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Don't mind Egor. He thinks everything is funny.
    Colin Temple [twitter: @cailean]
    Web Analyst at Napkyn


  6. #6
    SitePoint Wizard silver trophy TheOriginalH's Avatar
    Join Date
    Aug 2000
    Location
    Thailand
    Posts
    4,810
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    That is seriously not funny - did you use a credit card to order?
    ~The Artist Latterly Known as Crazy Hamster~
    922ee590a26bd62eb9b33cf2877a00df
    Currently delving into Django, GIT & CentOS

  7. #7
    SitePoint Zealot Zaskoda's Avatar
    Join Date
    Jun 2005
    Location
    Texas
    Posts
    156
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Contact your credit card company and explain it to them... Unless your credit card company sucks, you will probably get all of your money back.

  8. #8
    ::==:: Bonzo_CS's Avatar
    Join Date
    Dec 2003
    Location
    (Cardiff Wales)
    Posts
    747
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    cheers guys,

    I used a credit card but I'm not sure if they cover the whole purchase or just up to a limit such as 250-500, finding out some more tomorrow so fingers crossed

  9. #9
    SitePoint Zealot Zaskoda's Avatar
    Join Date
    Jun 2005
    Location
    Texas
    Posts
    156
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I still think you should contact your credit card company ASAP and let them know what's going on... regardless, best of luck to you.

  10. #10
    ::==:: Bonzo_CS's Avatar
    Join Date
    Dec 2003
    Location
    (Cardiff Wales)
    Posts
    747
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Cheers, all!

    Contacted the card company today and I'm covered (PHEW!). The funny thing was when I order the computers etc they were on debit card, but they couldn't process it so had to pay by credit card. Luckily as its the credit card that offers insurance.



    A lesson learned there for the future

  11. #11
    Non-Member
    Join Date
    Jan 2003
    Posts
    5,748
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    ... Much later

    I bought one of their laptops (refurbished) locally from another stockists and I've had it for about 6 or so months now. Surprisingly it's still working...

    But to be honest, Tiny (bought over by Time) screwed a lot of their customers prior to Time buying them out, so I'm not surprised they've gone bust. Should have happened a lot sooner, now they've taken Time down with them (again)

    But serisiously though, there just isn't a market out there today for domestic customers. I build my PC myself, and I can build a half decent PC for under 450, so what incentives are there to buy one huh? Not for the warranty anyways, which is usually a complete waste of paper.

    I build my own PCs and I know a lot of other people build their own as well. I tend to find that the sort of people who buy a PC, they're either buying their first PC (ie Young family), or it's the older generation (Old Aged Pensioners) that buy a PC.

    But there just isn't the market now, like there was 10 years ago... The first PC I bought cost me 900 and I swore I would never buy another one, and I haven't since. My advice? Don't buy, but build

  12. #12
    ::==:: Bonzo_CS's Avatar
    Join Date
    Dec 2003
    Location
    (Cardiff Wales)
    Posts
    747
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Yeah I totally agree with you. My home PC I built myself, much more cost effective and made to suit my needs. If it wasn't for a clause in my insurance that stated that I basically had to buy a recognised brand/maintained by a comp I would of def done custom build.

    Also apparently the complaints/aftercare service deteriorated in relation to outsourcing their call center I heard? I had to phone 5 times over 2 days just to check the status of my order at one stage as the call center could'nt access th UK database. Like you said as well the mkt just isn't there anymore, PC's have really hit rock bottom.

    Don't forget to cancel your tiny direct debit (warranty service) if you have it as I'm sure that won't cease although the company has.

  13. #13
    Matthew's Daddy Mike Empuria's Avatar
    Join Date
    Oct 2004
    Location
    Box, Wiltshire
    Posts
    514
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Tiny really tried to get computer prices down. It is a shame to see them go under

  14. #14
    SitePoint Addict
    Join Date
    Dec 2002
    Location
    Preston, England
    Posts
    259
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    for reference of anyone interested. These are directly from a guy that works there

    http://img92.exs.cx/my.php?loc=img92...allspg10ni.jpg

    http://img92.exs.cx/my.php?loc=img92...allspg23cm.jpg

  15. #15
    SitePoint Wizard
    Join Date
    Mar 2002
    Location
    Bristol, UK
    Posts
    2,240
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Tiny customers 'won't get money' according to the BBC:

    http://news.bbc.co.uk/1/hi/business/4727143.stm
    Sam Hastings

  16. #16
    SitePoint Wizard Dangermouse's Avatar
    Join Date
    Oct 2003
    Posts
    1,024
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    hmm what happens if you owe money to tiny?

  17. #17
    dooby dooby doo silver trophybronze trophy
    spikeZ's Avatar
    Join Date
    Aug 2004
    Location
    Manchester UK
    Posts
    13,804
    Mentioned
    157 Post(s)
    Tagged
    3 Thread(s)
    Quote Originally Posted by Dangermouse
    hmm what happens if you owe money to tiny?
    I am sure they will pursue you to the grave. It's always different when you owe them.
    (not that I am bitter or anything!)
    Mike Swiffin - Community Team Advisor
    Only a woman can read between the lines of a one word answer.....

  18. #18
    SitePoint Wizard Dangermouse's Avatar
    Join Date
    Oct 2003
    Posts
    1,024
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Sounds like the tax man I'm paying it through a debt collection agency, so surely Tiny must employ them, but won't have the money to employ them, and they will stop coming round?

  19. #19
    dooby dooby doo silver trophybronze trophy
    spikeZ's Avatar
    Join Date
    Aug 2004
    Location
    Manchester UK
    Posts
    13,804
    Mentioned
    157 Post(s)
    Tagged
    3 Thread(s)
    I doubt it, They will probably have sold the debt to the collection agency who are working on 'behalf' of tiny.

    Sorry!
    Mike Swiffin - Community Team Advisor
    Only a woman can read between the lines of a one word answer.....

  20. #20
    SitePoint Evangelist
    Join Date
    Jan 2005
    Location
    London, England
    Posts
    573
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    This is the second time they have gone bust now, first time took over....


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •