SitePoint Sponsor

User Tag List

Results 1 to 11 of 11
  1. #1
    SitePoint Enthusiast dailydud's Avatar
    Join Date
    Dec 2000
    Posts
    32
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Website on CD...

    This may be a silly question as I have put together numerous sites for clients...

    Do you normally give your clients a copy of all their web files and graphics (PSD, fla, etc) on CD? Is it an added service? Do you charge for it? Is it provided only when they ask?

    I would really appreciate any feedback on this. Thanks.
    Jeff Dudley
    www.DudleyDesigns.com
    "Powerful Web Imaging"

  2. #2
    SitePoint Wizard silver trophy
    beley's Avatar
    Join Date
    May 2001
    Location
    LaGrange, Georgia
    Posts
    6,117
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Their rights to original files and source code depends on your initial written contract/agreement with them. In my contract I state that the client has rights to any html source code, images, and other files needed to alter the website. I will provide them on CD for an extra charge (minimal) if asked. I've not been asked since I added that clause to my contract, but the clients like to know they can take the site elsewhere if they have to.

  3. #3
    SitePoint Wizard LeoWebDesign's Avatar
    Join Date
    Nov 2002
    Location
    Central PA
    Posts
    1,146
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    If I am hosting the site I normally wouldn't give them a cd. It has never come up.

    I have several clients that host their own sites in house and I don't get access to their servers, so delivery on cd is the only option and is arranged at the start of the project.

    Source files such as PSD or FLA would be an extra charge.

  4. #4
    Compulsive Clubber icky_bu's Avatar
    Join Date
    Aug 2003
    Location
    Portugal
    Posts
    351
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I guess if it is files required to reproduce the website in case something goes wrong.
    And I'd guess it would be a great thing to have in your contract. The client gets the feeling that he's paying for something real. Something he/she can put away in his/her home for safe keeping

    A good idea IMHO. I'd charge the price of the cd and a minimal service fee. 10 bucks!?

  5. #5
    Texan at Heart Corey Bryant's Avatar
    Join Date
    Sep 2003
    Location
    Castle Rock, CO
    Posts
    2,491
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I usually send them the source files. That way, I have a back up in case all my back ups fail. Plus I give it to them as a courtesy. I tell them they might not know / understand what it is, but they will appreciate it at some point.

  6. #6
    SitePoint Addict orion_joel's Avatar
    Join Date
    Jun 2004
    Location
    Brisbane, Queensland, Australia
    Posts
    355
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I think that it is possibly a good idea to give them a full copy on CD including the Source but this also depends on what level of copyright they have on it.

    For example if you have done a lot of graphics work but dont intend to include full transfer of copyright for this work then you wouldnt include the source files, i would expect to offer this as an additional extra at a agreed upon fee. Although if you plan to do something like this the client should be aware of this before you do it or you may end up with some irrate clients.
    Joel Brown - Orion Networks
    Techie-Central New Updated Style and Forums
    Stores - Books | PHP | Point of Sale | Pocket Drives

  7. #7
    SitePoint Wizard bronze trophy
    Join Date
    Oct 2004
    Location
    UK
    Posts
    2,670
    Mentioned
    10 Post(s)
    Tagged
    0 Thread(s)
    I would be wary of giving them copies of source files - while only you possess these files, only you can make updates to the site. So if the client wants to change the text in a logo, you get the job. This seems to be standard practice for the graphic design companies I have worked with while designing sites for a client (they NEVER send me the original source files of a logo when I request it, just a high res flat file version).

    I guess there are also issues regarding the use of licensed fonts - if I've paid 50 for a font, I can't just hand over a copy of that font with the source files as it's not mine to hand over.

    Of course you should make this restriction very clear in your contract.

  8. #8
    SitePoint Evangelist bronze trophy Derek Sheppard's Avatar
    Join Date
    Sep 2002
    Location
    USA
    Posts
    566
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    There are tax issues involved for me. If I provide the development, programming and setup for a website, it's a service and not subject to state sales tax. If I provide a website on disk, it's a product and taxable.

    To avoid this I invoice the client for the completed work. After they have paid, I send a 'backup disc' along for free.

  9. #9
    SitePoint Enthusiast dailydud's Avatar
    Join Date
    Dec 2000
    Posts
    32
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Excellent points. Thank you.
    Jeff Dudley
    www.DudleyDesigns.com
    "Powerful Web Imaging"

  10. #10
    Non-Member Egor's Avatar
    Join Date
    Jan 2004
    Location
    Melbourne, Australia
    Posts
    7,305
    Mentioned
    1 Post(s)
    Tagged
    1 Thread(s)
    I've actually been considering buying one of those cd label printers later on this year, so I could make a custom cd, with my branding and contact details, and maybe the title of their site and a "Thanks" on the bottom. These could be sent out to local clients to whom I did larger-size work for.

    And also sending it to them by surprise.

  11. #11
    Jeremy Maddock WealthStream's Avatar
    Join Date
    Dec 2004
    Location
    Victoria, Canada
    Posts
    2,422
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Giving a CD sounds like a good idea to me. Even if it's not in the contract, it's always a good idea to give extra service, and exceed the customer's expectations.
    -- Jeremy Maddock
    SEOMix.com - Search Engine Optimization Tips
    My Blog - Business, tech, and politics from a webmaster's perspective


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •