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  1. #1
    SitePoint Enthusiast Samia1667's Avatar
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    windows xp crash

    Hello Guys,

    I recently had my windows xp crash, and I had so much info on the computer. So I re-installed the OS (xp), however, I cant' access some of my folders, it says access denied. I tried right-click went to properties and found they were read-only which I changed, however still in the properties it it is saying contains 0 files, 0 folders. What could've happend?? Is there a way I can recover my files?

    Secondly, I use Ms outlook for email and I had some emails sorted out in folders that I don't seem to find. Can I recover these too??
    Samia
    We all have ability. The difference is how we use it.
    -----------------------
    Getting around Uganda

  2. #2
    SitePoint Wizard realestate's Avatar
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    Reinstall OS=Format? Then everything should be lost, including viruses, trojans, spywares..

    Outlook is extremely unsecure.

  3. #3
    SitePoint Enthusiast Samia1667's Avatar
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    Thanks Realestate,

    My intention wasn't to format. The OS just crashed so I knew re-installation won't erase any files?!

    My problem is I see some of my folders but they seem empty and I can't access them. When I double-click on the folders it says access denied. Under properties it says contains 0 files, 0 folders. Is the info hidden somewhere, some place I can access it? How about the emails in MS Outlook??

    Thanks in advance,

    Samia
    We all have ability. The difference is how we use it.
    -----------------------
    Getting around Uganda

  4. #4
    trip ket's Avatar
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    I think you need to login as the other user (the one that existed before you re-installed). Which users do you have under " C:\Documents and Settings " ?

    Maybe I'm just thiking wrong, and in that case, don't mind me ;P
    oi!

  5. #5
    SitePoint Enthusiast Samia1667's Avatar
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    Yes, Ket, I did that and I was able to see the files and what I said above is still what happens.
    We all have ability. The difference is how we use it.
    -----------------------
    Getting around Uganda

  6. #6
    SitePoint Member sethnick99's Avatar
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    Next time make sure you do a repair install. Also, the reason you are unable to access your files is becuase they probly have permissions set for another user. If you add that user to your system with the same password you may have some luck in recovering the files.


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