Quote Originally Posted by CardProcessing View Post
And another question:

If the cardholder makes a chargeback with a reason code marked as " Didn't receive goods", how can we dispute this chargeback? Is it enough to provide our acquiring bank with an invoice and shipment reference with a Tradking ID number?The bank could simply enter the tracking number on a Courier's website and verify, that the cardholder had signed the receipt and that the goods were delivered. Please, clarify this also
These chargebacks are usually winnable.