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  1. #1
    SitePoint Addict adam2003w's Avatar
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    Miva Checkout Screens are Cutting Off Data?!?!?!?!?!

    Miva Checkout Screens are Cutting Off Data?!?!?!?!?!

    I'm a developer on a fishing rods site ( http://www.kistlerrods.com/ ) and am having trouble with the Miva Merchant Checkout Screens when using Internet Explorer on the PC.

    Here's the problem: important checkout data like product prices and shopping cart totals are cut off in the checkout screens.

    Everything looks fine on Mac browsers and in Mozilla on the PC. The problem only occurs in Internet Explorer for the PC. I've attached an image displaying how the problem looks. You can test the problem yourself at http://www.kistlerrods.com .

    Anybody got any clues? Thanks.


  2. #2
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    found it!

    Hi,

    I looked at your source code and there are <blockquote> tags surrounding your shopping cart. Take those out and it will solve your problem. It looks like it may be in your "Basket Contents" header/footer. Check that first. If you're using any modules to modify the appearance of your cart page, that might be the culprit.


    Code:
     <blockquote> 
    <p><br>
    <img src="../pdb_img/site/t/t-view-cart.gif" width="109" height="19"></p>
    <p>Please verify and/or change quantities below. If your cart is empty, just click &quot;Products&quot; and visit a category to your liking.</p>
    <p align="center"><a href="/Merchant2/merchant.mvc?Screen=PLST"><img src="../pdb_img/site/b/b-continue-shopping.gif" width="134" height="20" border="0"></a> <a href="/Merchant2/merchant.mvc?Screen=SOINF"><img src="../pdb_img/site/b/b-proceed-to-checkout.gif" width="145" height="20" border="0"></a></p>
    <p><TABLE BORDER="0" CELLPADDING="2" CELLSPACING="0" WIDTH="100%"><TR><TD ALIGN="left" VALIGN="middle" BGCOLOR="EDEDED">&nbsp; 
    </TD><TD ALIGN="left" VALIGN="middle" BGCOLOR="EDEDED"><FONT FACE="" SIZE="" COLOR=""><B>Code</B></FONT></TD><TD ALIGN="left" VALIGN="middle" BGCOLOR="EDEDED"><FONT FACE="" SIZE="" COLOR=""><B>Product</B></FONT></TD><TD ALIGN="left" VALIGN="middle" BGCOLOR="EDEDED"><FONT FACE="" SIZE="" COLOR=""><B>Quantity</B>
    </FONT></TD><TD ALIGN="right" VALIGN="middle" BGCOLOR="EDEDED"><FONT FACE="" SIZE="" COLOR=""><B>Price/Ea.</B></FONT></TD><TD ALIGN="right" VALIGN="middle" BGCOLOR="EDEDED"><FONT FACE="" SIZE="" COLOR=""><B>Total</B></FONT></TD></TR><TR><FORM METHOD="post" ACTION="<A href="http://www.kistlerrods.com/Merchant2/merchant.mvc?"><INPUT">http://www.kistlerrods.com/Merchant2/merchant.mvc?"><INPUT TYPE="hidden" NAME="Screen" VALUE="BASK"><INPUT TYPE="hidden" NAME="Action" VALUE="RPRD"><INPUT TYPE="hidden" NAME="Store_Code" VALUE="KR"><INPUT TYPE="hidden" NAME="Basket_Line" VALUE="1425">
    <TD ALIGN="left" VALIGN="middle"><FONT FACE="" SIZE="">
    <INPUT TYPE="image" ALT="" SRC="../pdb_img/site/b/b-remove.gif" BORDER=0></FONT></TD></FORM><TD ALIGN="left" VALIGN="middle" NOWRAP><FONT FACE="" SIZE=""><A HREF="<A href="http://www.kistlerrods.com/Merchant2/merchant.mvc?Screen=PROD&Product_Code=PA13T3BLADE">PA13T3BLADE</A></FONT></TD><TD">http://www.kistlerrods.com/Merchant2/merchant.mvc?Screen=PROD&Product_Code=PA13T3BLADE">PA13T3BLADE</A></FONT></TD><TD ALIGN="left" VALIGN="middle" WIDTH="100%"><FONT FACE="" SIZE="">Prop-Aid 13T 3 Blade</FONT></TD><FORM METHOD="post" ACTION="<A href="http://www.kistlerrods.com/Merchant2/merchant.mvc?"><INPUT">http://www.kistlerrods.com/Merchant2/merchant.mvc?"><INPUT TYPE="hidden" NAME="Screen" VALUE="BASK"><INPUT TYPE="hidden" NAME="Action" VALUE="QNTY"><INPUT TYPE="hidden" NAME="Store_Code" VALUE="KR"><INPUT TYPE="hidden" NAME="Basket_Line" VALUE="1425"><TD ALIGN="left" VALIGN="middle" NOWRAP><FONT FACE="" SIZE=""><INPUT TYPE="text" NAME="Quantity" VALUE="1" SIZE="4">
    <INPUT TYPE="image" ALT="" SRC="../pdb_img/site/b/b-update.gif" BORDER=0></FONT></TD></FORM><TD ALIGN="right" VALIGN="middle"><FONT FACE="" SIZE="">$34.95</FONT></TD><TD ALIGN="right" VALIGN="middle"><FONT FACE="" SIZE="">$34.95</FONT></TD></TR><TR><TD>&nbsp; 
    </TD><TD ALIGN="right" VALIGN="middle" COLSPAN="3">&nbsp; 
    </TD><TD ALIGN="right" VALIGN="middle" BGCOLOR="EDEDED"><FONT FACE="" SIZE="" COLOR=""><B>Total:</B></FONT></TD><TD ALIGN="right" VALIGN="middle" BGCOLOR="EDEDED" NOWRAP><FONT FACE="" SIZE="" COLOR=""><B>$34.95</B></FONT></TD></TR></TABLE></p>
    <p align="center"><a href="/Merchant2/merchant.mvc?Screen=PLST"><img src="../pdb_img/site/b/b-continue-shopping.gif" width="134" height="20" border="0"></a> <a href="/Merchant2/merchant.mvc?Screen=SOINF"><img src="../pdb_img/site/b/b-proceed-to-checkout.gif" width="145" height="20" border="0"></a></p>
    </blockquote>

  3. #3
    SitePoint Evangelist IJoeR's Avatar
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    It looks like you have modified how the miva store looks alot, can you offer any tips on how to change colors etc. Are there header / footer files controlling the skin of the store? What version are you using? Last but not least, on the order form is there a way to add a textarea box in the order form in case people have specific instructions that they want to add to the order. I was to add an textarea that they can give us feedback. Thanks.

  4. #4
    SitePoint Addict adam2003w's Avatar
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    Quote Originally Posted by IJoeR
    It looks like you have modified how the miva store looks alot, can you offer any tips on how to change colors etc. Are there header / footer files controlling the skin of the store? What version are you using? Last but not least, on the order form is there a way to add a textarea box in the order form in case people have specific instructions that they want to add to the order. I was to add an textarea that they can give us feedback. Thanks.
    I've used various forms of Miva Merchant for about 4 years on different sites:

    http://www.kistlerrods.com/
    http://www.kaplansbenhur.com/
    http://www.windowsofnature.com/
    http://www.bibisworld.com/
    http://www.m-sfabrics.com/

    If you want any help, just pm me with your specific questions. Thanks.

  5. #5
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    IJoeR,
    Look into purchasing modules to customize your store. You can find a large selection here: www.mivacentral.com

    There are modules made specifically for adding fields, such as extra instructions.

    The possibilities are almost unlimited.


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