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  1. #51
    He's No Good To Me Dead silver trophybronze trophy stymiee's Avatar
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    Small and medium sized merchants often have a shoe string budget. They need every dollar ASAP to cover other costs beside inventory. Many operate with less then $100 in their business accounts and waiting one day can mean a dozen bounced checks or worse. I've had more then one merchant break down and cry on the phone because they made a small mistake that meant a small amount of money coming later rather then sooner. The consequences to their business was enormous.

  2. #52
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    I want an advice

    Hello,
    I have a site where I must sell some software and now I have a client that
    wants me to make a site for adults(not porn but there will be naked pictures and so on)

    Also he wants that the credit card procesing to be "hidden"(not redirected on
    a ccbill page or something like that)

    ->when a user come to the site and want to buy he must remain on the same server complete the forms on his site(he only see the logo of his company--not redirected to a ccbill page for instance),the data are encrypted and send then to the billing processor


    I read on netbilling.com site that they can do that(accept adult content also)
    and receive this mail from them when I asked how money i will have in my pocket after a month if I have 10 clients that pay 50$(10X50$=500$)

    "Dear Sir,

    You can host your own custom payment forms and have Netbilling totally hidden on the back end. For that you would use either one of the following processing options.
    http://www.netbilling.com/native2.2.html or www.netbilling.com/direct.

    6.25 % X 500.00 is 31.25
    10 x .65 is 6.50
    10 x .90 is 9.00
    1 x 99.00 is 99.00
    1 x 25.00 is 25.00

    Total fees are $170.75 remainder to deposit into your account would be $329.25.

    I hope that helps.

    Best Regards,

    Karen Campbell
    Sales Manager"


    Please tell me your opinion please


  3. #53
    Texan at Heart Corey Bryant's Avatar
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    Keep in mind that Netbilling is only a gateway & not a cc processor. They have partnerships with adult processors though.

    You need to verify that that 6.25% that they are quoting also is for the CC processing. Netbilling charges 1.5% or something like that on top of CC processing. Is the $99 one time payment or monthly? I take it the $25.00 might be the monthly gateway charge but that is not spelled out. What are the $.65 & $.90 payments. The percentage that she is quoting does that include a CC processor or only a gateway. If that does include a CC processor, after review of the site / credit history of the merchant account owner(s), the processing fee might be higher.

    Most gateways have an API that will allow processing on your website. LinkPoint does, Authorizenet.com does (but that gateway does not support adult), and Verisign does also.

  4. #54
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    Corey,

    You mean if you can find a processor that will take an adult site, authnet wont allow you to use their gateway service? Why would they care, they aren't taking on any risk?

    Curtis
    www.gotmerchant.com - an online guide to merchant account service for any business looking to accept credit cards. The site has helped thousands understand the service and protect themselves from unethical sales reps.

  5. #55
    He's No Good To Me Dead silver trophybronze trophy stymiee's Avatar
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    They don't want to associate themselves with porn for PR sake.

  6. #56
    Texan at Heart Corey Bryant's Avatar
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    That is what I have been told thru a third party who is very reliable. Even pasted their online chat to us re: adult businesses

  7. #57
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    well since the thread is all about cc processing and merc.accounts here's my contribution:


    where is your client's company located?

    -USA case

    netbilling is a gateway as being said. The % you got quoted by Karen most probably doesn't include the bank %. Adult sites require high risk merchant accounts and the requirements for them are INSANE at moment. It's near impossible to get a merchant account for processing adult at the moment in USA (all banks will decline you instantly) and if you do the min. required volume of transactions will be over $100k/month. 3rd party co. like ccbill,ibill,epoch and jettis won't allow you to pass the CC details in your server,so you'll have to use their join pages. Additionally you'll have to pay $750/year fee to VISA and possible $750/year for accepting mastercard. AMEX has stopped accepting adult sites.

    - Europe case

    You can get easier a merchant account there than in states, but still you'll have to pay a heavy fee $2-3k and keep a min. monthly amount of transactions close to $50k. A good connection with a bank can bring down the monthly requirement, but I don't know any to recommend you. The only stable solution in Europe through a 3rd part processor is ccbill. (you dont pay any visa/mc fees)

    If your client is serious for starting an adult site and he is ready to spend money, time and effort he should get an account through ccbill, epoch or jettis (avoid ibill and merc. account even as thought). Best customer support comes from ccbill. You can contact mark @ ccbill.com for sales questions you may have.

    that's it

  8. #58
    SitePoint Enthusiast Pouchman's Avatar
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    Curtis, I know a CFO for a small ISO and I know for a fact they are not on the hook for fraud. Are you referring to the acquiring bank when you say "processor"? If they were there would be no way they could stay in business. They are, however, responsible for chargebacks and this is where most of the underwriting comes into play from what I understand.

    Also, unless it is a high risk account, reputable processors will always deposit funds in 2 business days (48 hours). The exception is when the weekend comes into play. For instance when batches are processed on Thursday it may take until Monday or Tuesday to get your money.

    Quote Originally Posted by Curtis Stevens
    Regarding stymiee's first message, I skimmed over it, but I wanted to say one thing.

    Regarding the deposit of the funds, some companies do it in 5 days and it isn't because they are making interest, they could care less about that as it is so little. What is of concern to them is fraudulent transactions. That gives their risk & fraud department some extra time to investigate the transactions if need to be before just handing over the funds and with card not present transactions, fraud is a lot higher.

    Do know that processors loose BILLIONS each year on fraudulent transactions. Society may think the bank that issues the card (issuing bank) is losing money here and they never do. The merchant or their processor (provider in most cases) is the one that always pays.

    You need to realize that many of the things that companies do is to lower their risk as this business is very risky and if you are not careful, will drown yourself. I know of one provider that lost 250K on one hosting company that went out of biz and it would have been over a million, but they found someone to buy the company out instead, so it cost them 250K instead.

    Curtis

  9. #59
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    Quote Originally Posted by stymiee
    I'll type something up and post it this weekend. If anyone wants something in particular covered, let me know.
    Funny thing I am having a credit card issue right now with a hacker. He is downloading these cards I mean hundreds from somewere and checks them on my site. I am not sure if he is checking them to see if they are good or just to have fun and bug me because he usually runs charges of 500 to 2,000. So far today he has made 14 charges for 500.
    Funny thing is I use Cardservice International and you don't like them. I do pay high fees and would like to see if there might be another option for me. I do about 40,000 a month off my supplements site in charges. Let me know what you might suggest I do. I have blocked his IP but 5 minutes latter he has another one. I figured if I quit he would go away but that is not the case. I could take credt card processor offline set up and ecription page but then I would have to store credit cardsfor 2 years. Any suggestions would be greatly appreciated. God Bless Joe

  10. #60
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    Quote Originally Posted by Pouchman
    Curtis, I know a CFO for a small ISO and I know for a fact they are not on the hook for fraud. Are you referring to the acquiring bank when you say "processor"? If they were there would be no way they could stay in business. They are, however, responsible for chargebacks and this is where most of the underwriting comes into play from what I understand.

    Also, unless it is a high risk account, reputable processors will always deposit funds in 2 business days (48 hours). The exception is when the weekend comes into play. For instance when batches are processed on Thursday it may take until Monday or Tuesday to get your money.
    I was talking about the merchant provider is in first line of having to pay and if they can't, then I think it goes to anyone in the backend, payment processor (Global, etc.) and then the aqurier bank. That is why the merchant provider (ISO/MSP) makes so much money as they are taking the risk and responsible for all chargebacks.

    Curtis
    www.gotmerchant.com - an online guide to merchant account service for any business looking to accept credit cards. The site has helped thousands understand the service and protect themselves from unethical sales reps.

  11. #61
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    Quote Originally Posted by keysupplements
    Funny thing I am having a credit card issue right now with a hacker. He is downloading these cards I mean hundreds from somewere and checks them on my site. I am not sure if he is checking them to see if they are good or just to have fun and bug me because he usually runs charges of 500 to 2,000. So far today he has made 14 charges for 500.
    Funny thing is I use Cardservice International and you don't like them. I do pay high fees and would like to see if there might be another option for me. I do about 40,000 a month off my supplements site in charges. Let me know what you might suggest I do. I have blocked his IP but 5 minutes latter he has another one. I figured if I quit he would go away but that is not the case. I could take credt card processor offline set up and ecription page but then I would have to store credit cardsfor 2 years. Any suggestions would be greatly appreciated. God Bless Joe
    Do you mean he keeps processing a bunch of false transactions and creating a lot of work on your part doing voids or running up a bunch of costs in transaction fees?

    What kind of rates are you paying? How is your personal credit?

    Curtis
    www.gotmerchant.com - an online guide to merchant account service for any business looking to accept credit cards. The site has helped thousands understand the service and protect themselves from unethical sales reps.

  12. #62
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    I use Cardservice (http://www.merchantaccounts4less.com) and have been very happy with them. Great customer service, online account access, etc. If you have been processing with them for more than 6 months you can request a rate review of your account and get a rate reduction if your chargebacks are not excessive.

  13. #63
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    If you are happy with the service, then there is no need to move and I feel the rates can become trivial at that point. You are currently paying whatever you are, why change it? Your happy, their happy, this is a service industry, like the old saying goes, you get what you pay for!
    www.gotmerchant.com - an online guide to merchant account service for any business looking to accept credit cards. The site has helped thousands understand the service and protect themselves from unethical sales reps.

  14. #64
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    Quote Originally Posted by Michael McKenzie
    I use Cardservice (http://www.merchantaccounts4less.com) and have been very happy with them. Great customer service, online account access, etc. If you have been processing with them for more than 6 months you can request a rate review of your account and get a rate reduction if your chargebacks are not excessive.
    what do you mean by "chargebacks are not excessive". From which % of whole sales / total nuimber of transaction do they consider chargebacks excessive ?

  15. #65
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    Quote Originally Posted by Curtis Stevens
    Do you mean he keeps processing a bunch of false transactions and creating a lot of work on your part doing voids or running up a bunch of costs in transaction fees?

    What kind of rates are you paying? How is your personal credit?

    Curtis
    It cost us a quarter every time he runs a charge. This is an exanple of a charge
    N N 202.53.245.20-1088104129-527006-29416-14
    06/24/04 12:08 jhyjhfjhcf 0.00
    As you see he doesn't try to hide the farud the orders are for 500 to 2000 my only option is to drop my realtime processing and go to processing the cards myself. The orders are authorized for payment I have to run the payment but of course I do not so the charge is only .25. Credit card fraud usually comes form me the merchant not doing my job and check the address before sending the order. Some are getting real good at hiding smaller amounts etc. but a quick check with the 800 address verification is all you need most of the time, Be advised to check ALL ORDERS with a billing address different from shipping I usually call the person as well as check.
    I read about the guy having all the trouble with his processor seems he really needs a crash course in checking his charges before he batches out, I think Cardservice is probably going to suspend his account anyway as too may chargbacks on to few orders. He really needs to be more careful in sending his goods out. I know if we had that many we wouldn't be around doing business. God Bless Joe

  16. #66
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    Quote Originally Posted by jumbay
    what do you mean by "chargebacks are not excessive". From which % of whole sales / total nuimber of transaction do they consider chargebacks excessive ?
    Thanks for that information I plan on giving them a call now. been with them 3 years and I am happy as well.

  17. #67
    SitePoint Member N.E.R.D.'s Avatar
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    Question, I two am in process in choosing a merchant and a payment gateway. From what I have seen they are all pretty competitive in fees. Sure a percent matters, but I would rather pay extra to a company with a good reputation. My question is if I go with PayPal does the customer have to set up an account (ex. user name, password, etc)? Or do they go through a standard process? (w/o setting up an account) Because personally that is a tedious process, I just want to input my delivery address, payment info, print my receipt and move on.

  18. #68
    He's No Good To Me Dead silver trophybronze trophy stymiee's Avatar
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    Supposedly if you use Paypal, your customers do not have to sign up for an account to make a payment.

    Just out of curiousity, how much volume do you plan on doing monthly? If it's $2000 or less, Paypal is a great choice. If it's more then that, you may want to consider a true merchant account.

  19. #69
    Texan at Heart Corey Bryant's Avatar
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    If you have the correct Paypal account: http://paypal.typepad.com/pdn/2004/0...p_not_req.html - members do not need to be registered

  20. #70
    SitePoint Member N.E.R.D.'s Avatar
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    Thanks for the link Corey, and stymiee right now my business is in the start up phase, so I plan to move around 2k per month with my first two marketing campaigns. I would like to go through PayPal but to me personally it just doesn’t seem like a professional way to accept payments. It llok like you are buying froma n online auction. What do you guys think?

  21. #71
    Texan at Heart Corey Bryant's Avatar
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    Depends on who your clients are. A lot of people (including myself) have extra money in a Paypal account. People pay me using Paypal & I just keep that money in there.

    I always recommend though getting a separate bank account for Paypal.

  22. #72
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    More large merchants are accepting PayPal:
    http://www.newegg.com
    http://www.bhphotovideo.com
    Pricetack - sell your goods with automatic markdowns

  23. #73
    SitePoint Member kumaran4554's Avatar
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    ah Thnks really a worthy Info..

    V. Kumaran
    Buddies Infotech
    www.buddiesinfotech.com

  24. #74
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    How do you use PayPal as a payment processer?

    How do you use PayPal as a payment processer?


    Quote Originally Posted by PayPalGeek
    hey Corey -

    i noticed the guy's page you refer to for the Merchant Account Comparison spreadsheet uses PayPal to accept donations... no greater testimonial in my book

    btw: that spreadsheet only has the standard PayPal 2.9% rate -- i emailed Derek and asked him to update to include the 2.2% PayPal merchant rate that's available if you're doing higher volume levels.

    for more on PayPal fees, check here:
    https://www.paypal.com/us/cgi-bin/we...receiving-fees

    one other option people may want to consider who are already using a traditional merchant account -- you might still want to offer a PayPal payment mark to accept PayPal payments as sort of a 5th credit card, even if you keep using your existing merchant account to process Visa/MC/Amex/Discover payments.

    there are about 35M registered PayPal accounts out there, and like Amex and Discover it's becoming widely accepted as just another payment method. in addition for those folks who already have a PayPal account, their checkout experience may even be faster since they've already registered.

    anyway, just another option... some people don't realize you can use PayPal as both a processor *and* as a payment method.

  25. #75
    Texan at Heart Corey Bryant's Avatar
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    Quote Originally Posted by amazon
    How do you use PayPal as a payment processer?
    You just go to their website & sign up. I usually recommend Paypal in conjunction with a merchant account depending on your consumers. It usually takes about a month to get verifed etc.


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