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Thread: Live Chat

  1. #1
    SitePoint Addict LiveTronix's Avatar
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    Live Chat

    We have implemented LivePerson (demo) on our site. It has gotten us, at least one extra sale ($190) since I have been using it over the past three days. It seems like it's worth it, costs $99/month, but that seems steep.

    I know there are a lot of solutions where you sit in a browser and watch the chat, but since I have 10 browser windows going at once it's not practical. I need a downloadable program (like LivePerson) that flashes when I get a user who wants to chat.

    Any of you guys know of products that compete with Live Person in this area?

  2. #2
    SitePoint Member
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    We have recently switched from LivePerson to BoldChat http://www.boldchat.com

    It wasn't a price issue (though BoldChat is cheaper at $39 /mo). We actually switched because LivePerson did not let us initiate chats directly to the chat window, it only allowed us to send a chat invitation.

    It's only been a week, but so far no big complaints. LivePerson has a few more features, but then again, BoldChat has some that LivePerson doesn't so...

  3. #3
    SitePoint Zealot OptMediaJohn's Avatar
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    Ossi codes has one that we use on our site. I love it, it's so easy to have people communicate with you.

    It's called PHP live. Of course it depends if you have php on your site.
    Opt-Media.com
    Optimize Your Revenue


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