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  1. #1
    AdSpeed.com Son Nguyen's Avatar
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    I've only dealt with HP (for my Pavilion) and Toshiba (for my Satellite) and I say HP support is much better than Toshiba's.

    Yesterday I called Toshiba asking for a simple question ("Where/How to add RAM to my laptop?") but they gave me such a vague answer! And online support is nothing compare to HP online support.

    Like web hosting, which is your favourite place to get PC support?
    - Son Nguyen
    AdSpeed.com - Ad Serving and Ad Management Made Easy

  2. #2
    SitePoint Wizard
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    I've never had the pleasure of using telephone/web support for a PC
    All my PCs have been home built so there's never been anyone to call but me

  3. #3
    AdSpeed.com Son Nguyen's Avatar
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    Yeah, I did the same thing (building PCs) when I was in my homecountry, but here I don't want to mess up with things!
    - Son Nguyen
    AdSpeed.com - Ad Serving and Ad Management Made Easy

  4. #4
    Don't get too close, I bite! Nicky's Avatar
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    I called Dell before ordering my laptop to find how exactly they could customsie it for me, I found them excellent.

  5. #5
    Sports Publisher mjames's Avatar
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    From my experience, Gateway has excellent customer support.
    <Edited by M. James on 12-09-2000 at 09:54 PM>

  6. #6
    SitePoint Wizard
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    A year or so ago Gateway had the worst support imaginable over here in England, but after some bad mentions in magazines they revamped it and now it is among the best in England

  7. #7
    Don't get too close, I bite! Nicky's Avatar
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    Gateway is still not as big in the UK as they are in the US are they?

  8. #8
    Sports Publisher mjames's Avatar
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    Gateway is one of the top PC sellers in the U.S., right.


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